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Average Ratings 0 Ratings
Description
Ideagen Mail Manager Enterprise adds email-to-SharePoint capture, document organization and governance to your existing SharePoint infrastructure.
Capabilities:
- Email-to-SharePoint integration: send and save functionality captures communications directly into document libraries with categorization and metadata, without leaving Outlook. Email tracking gives real-time notifications when emails are saved
- Unified document workflows: templates, routing and real-time collaboration inside your existing Microsoft applications, with document creation, review and approval in one place
- Intelligent document organization: contextual classification and metadata prompts, working with your existing structure and organizing documents by content and relationships
- Automated compliance management: built-in governance features track every interaction and control every version, and compliance reports support internal governance and external audits
- Offline synchronization: work offline and sync when reconnected, with version control to prevent conflicts
Ideagen Mail Manager is part of the Ideagen platform.
Description
Integrate your Skype for Business (previously known as Lync) or TAPI-compatible PBX with Dynamics CRM/Dynamics 365 and Dynamics NAV to capture details regarding every incoming and outgoing call. You can selectively and flexibly determine what stored information is displayed for each call within ProCTI. With just a single click, access your contact details, service cases, email addresses, and current contracts! You can create leads, contacts, tasks, notes, emails, and activities in relation to the caller. Additionally, initiate or redirect calls, view and manage your upcoming appointments, and search for leads, contacts, and companies – all seamlessly within ProCTI. The user-friendly management system allows for varied access rights to your data depending on user roles. The standard version of ProCTI is compatible with various Microsoft Dynamics versions, Uniconta, and Computer Telephony Integration (CTI). Take advantage of the vast functionalities available, including the display of contact information, company names, notes, activities, service cases, email addresses, credit restrictions, and active contracts, among others. This integration enhances productivity and streamlines communication within your organization.
API Access
Has API
No
API Access
Has API
No
Integrations
Azure Marketplace
Yes
Microsoft 365
Yes
Microsoft Dynamics 365
No
Microsoft Outlook
Yes
Microsoft SharePoint
Yes
Integrations
Azure Marketplace
No
Microsoft 365
No
Microsoft Dynamics 365
Yes
Microsoft Outlook
No
Microsoft SharePoint
No
Pricing Details
$4.00/month/user
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ideagen
Founded
1993
Country
United Kingdom
Website
www.ideagen.com/solutions/compliance/sharepoint-document-management
Vendor Details
Company Name
Provaria
Country
Austria
Website
www.proaddon.com/en/addons/procti/
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Integration
Dashboard
No
ETL - Extract / Transform / Load
No
Metadata Management
Yes
Multiple Data Sources
Yes
Web Services
No
Product Features
Integration
Dashboard
No
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
No
Web Services
No