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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

With more than 25,000 customers, IdeaScale has 4.5 million users. The software allows organizations to get the opinions of both public and private communities through collecting ideas and giving users the ability to vote. IdeaScale is the engine of crowd-powered innovation because all ideas are evaluated, routed and implemented. IdeaScale's clients include the Cleveland Cavaliers and Doctors Without Borders. Freddie Mac, Marriott Vacations Worldwide. NASA, the United Way and many others.

Description

UserVoice is the leading platform for product feedback from B2B Software as A Service (SaaS). UserVoice integrates with your existing systems to add quantitative metrics to the qualitative feedback that you receive. Get feedback directly from your end users. You can easily capture feedback from customer-facing employees right from the place they work. Our Slack and Microsoft Teams integrations make it easy for your entire company to see what customers are saying.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shift
Slack
Fivetran
Google Analytics
Integrate.io
Jira Work Management
LinkedIn
Microsoft Teams
Pendo
Quickwork
Rambox
RedCappi
Sourcetable
Sprout Social
Stackreaction
Talkdesk
Tray.ai
Zendesk

Integrations

Shift
Slack
Fivetran
Google Analytics
Integrate.io
Jira Work Management
LinkedIn
Microsoft Teams
Pendo
Quickwork
Rambox
RedCappi
Sourcetable
Sprout Social
Stackreaction
Talkdesk
Tray.ai
Zendesk

Pricing Details

$2,500 per year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IdeaScale

Founded

2009

Country

United States

Website

ideascale.com

Vendor Details

Company Name

UserVoice

Founded

2008

Country

United States

Website

www.uservoice.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Alternatives

HYPE Boards Reviews

HYPE Boards

HYPE Innovation

Alternatives