Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

With more than 25,000 customers, IdeaScale has 4.5 million users. The software allows organizations to get the opinions of both public and private communities through collecting ideas and giving users the ability to vote. IdeaScale is the engine of crowd-powered innovation because all ideas are evaluated, routed and implemented. IdeaScale's clients include the Cleveland Cavaliers and Doctors Without Borders. Freddie Mac, Marriott Vacations Worldwide. NASA, the United Way and many others.

Description

UserVoice is the leading platform for product feedback from B2B Software as A Service (SaaS). UserVoice integrates with your existing systems to add quantitative metrics to the qualitative feedback that you receive. Get feedback directly from your end users. You can easily capture feedback from customer-facing employees right from the place they work. Our Slack and Microsoft Teams integrations make it easy for your entire company to see what customers are saying.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shift Yes 
Slack Yes 
Azure DevOps Server No 
Bugsnag No 
CorralData No 
Facebook Yes 
Fivetran No 
Google Analytics Yes 
HubSpot Customer Platform No 
Ikigai No 
Integrate.io No 
Klipfolio No 
Microsoft Dynamics 365 No 
Singer No 
Sprout Social No 
Talkdesk No 
Wrike No 
Zapier No 
Zendesk No 
elevio No 

Integrations

Shift Yes 
Slack Yes 
Azure DevOps Server Yes 
Bugsnag Yes 
CorralData Yes 
Facebook No 
Fivetran Yes 
Google Analytics No 
HubSpot Customer Platform Yes 
Ikigai Yes 
Integrate.io Yes 
Klipfolio Yes 
Microsoft Dynamics 365 Yes 
Singer Yes 
Sprout Social Yes 
Talkdesk Yes 
Wrike Yes 
Zapier Yes 
Zendesk Yes 
elevio Yes 

Pricing Details

$2,500 per year
Free Trial Yes 
Free Version Yes 

Pricing Details

Subscription Model
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

IdeaScale

Founded

2009

Country

United States

Website

ideascale.com

Vendor Details

Company Name

UserVoice

Founded

2008

Country

United States

Website

www.uservoice.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Idea Management

Activity Dashboard Yes 
Brainstorming Yes 
Collaboration Yes 
Creator Tracking Yes 
Idea Ranking Yes 
Project Tracking Yes 
Status Tracking Yes 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management No 

Idea Management

Activity Dashboard No 
Brainstorming No 
Collaboration No 
Creator Tracking No 
Idea Ranking No 
Project Tracking No 
Status Tracking No 

Product Management

Collaboration Yes 
Feedback Collection Yes 
Idea Management Yes 
Milestone Tracking No 
Prioritization Yes 
Product Roadmapping Yes 
Release Management No 
Requirements Management No 
Resource Management No 
Workflow Management No 

Alternatives

HYPE Boards Reviews

HYPE Boards

HYPE Innovation

Alternatives