Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
With more than 25,000 customers, IdeaScale has 4.5 million users. The software allows organizations to get the opinions of both public and private communities through collecting ideas and giving users the ability to vote. IdeaScale is the engine of crowd-powered innovation because all ideas are evaluated, routed and implemented. IdeaScale's clients include the Cleveland Cavaliers and Doctors Without Borders. Freddie Mac, Marriott Vacations Worldwide. NASA, the United Way and many others.
Description
UserVoice is the leading platform for product feedback from B2B Software as A Service (SaaS). UserVoice integrates with your existing systems to add quantitative metrics to the qualitative feedback that you receive.
Get feedback directly from your end users. You can easily capture feedback from customer-facing employees right from the place they work. Our Slack and Microsoft Teams integrations make it easy for your entire company to see what customers are saying.
API Access
Has API
API Access
Has API
Integrations
Shift
Slack
Fivetran
Google Analytics
Integrate.io
Jira Work Management
LinkedIn
Microsoft Teams
Pendo
Quickwork
Integrations
Shift
Slack
Fivetran
Google Analytics
Integrate.io
Jira Work Management
LinkedIn
Microsoft Teams
Pendo
Quickwork
Pricing Details
$2,500 per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IdeaScale
Founded
2009
Country
United States
Website
ideascale.com
Vendor Details
Company Name
UserVoice
Founded
2008
Country
United States
Website
www.uservoice.com
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Idea Management
Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Idea Management
Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking
Product Management
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management