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Average Ratings 14 Ratings
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Description
Voicent’s IVR software provides an intuitive point-and-click interface for designing call flows, facilitating easy installation at an affordable price. It streamlines business integration, ranging from basic call flows to intricate connections with web applications and other tools, thereby enhancing operational flexibility. Voicent IVR Studio is built on internet standards, making it extensible and enabling seamless integration with current websites and custom Java classes, which empowers independent developers to adapt the IVR solution to suit specific business requirements. Like all products from Voicent, this software is a one-time purchase, granting lifetime ownership. There are no ongoing monthly fees or charges per call, ensuring you achieve the best Return-On-Investment (ROI) and the most economical Total Cost of Ownership (TCO). By using an IVR business phone system, you can effectively reduce the number of repetitive inquiries directed to live agents. Additionally, the system can automatically route calls to available agents, significantly decreasing the waiting time for callers. This not only improves customer satisfaction but also allows businesses to operate more efficiently.
Description
MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses.
Be part of the MightyCall family and witness firsthand how our Call Center solution can revolutionize your business communications.
API Access
Has API
API Access
Has API
Integrations
HubSpot CRM
HubSpot Customer Platform
Oki-Toki
Salesforce
Stackreaction
Voicent Communications
WhatsApp
Zapier
Integrations
HubSpot CRM
HubSpot Customer Platform
Oki-Toki
Salesforce
Stackreaction
Voicent Communications
WhatsApp
Zapier
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$15 per month per user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Voicent Communications
Founded
2001
Country
United States
Website
www.voicent.com
Vendor Details
Company Name
MightyCall
Founded
2013
Country
United States
Website
www.mightycall.com
Product Features
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail