Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
IT-Automated serves as a comprehensive Windows-based administration dashboard tailored for IT teams overseeing Citrix, VDI, Active Directory, Remote Desktop Services, and Windows infrastructure. By consolidating vital operational functions into a single, organized workspace, it empowers administrators to efficiently track RDS license utilization, resolve Citrix VDA registration and session complications, oversee Active Directory groups, document their infrastructure, and manage application publishing. This dashboard streamlines repetitive administrative tasks, enhancing speed, consistency, and auditability for routine support and maintenance efforts. Ultimately, IT-Automated simplifies the management process, allowing IT professionals to focus on higher-level strategic initiatives.
Description
SecureDesk is a self-hosted platform aimed at remote support and device management specifically for Windows systems, ensuring that the user's own infrastructure handles all interactions without relying on external cloud services. It features two modes of connection: attended sessions, which provide real-time assistance with the end user's approval, and unattended access for managing devices that do not have staff present, like servers or kiosks. Additionally, for more complex troubleshooting needs, technicians can access a SYSTEM-level shell to execute administrative commands directly on the device. Central to its architecture is a robust encryption model; both the technician's console and the remote device independently create their own AES-256-GCM encryption keys, with connections initiated solely from the endpoints. The self-hosted relay that facilitates each session only transmits encrypted data and does not possess any keys, ensuring that even the operator of the relay cannot decrypt or view the content of the sessions. This design not only enhances security but also provides peace of mind to users who prioritize data protection during remote interactions.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$12.99
Free Trial
Free Version
Pricing Details
$249/year
For small IT teams and MSPs — unattended fleets, elevation and SSO.
≈ $21/mo · billed annually
Up to 10 operators
≈ $21/mo · billed annually
Up to 10 operators
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IT-Automated
Country
South Africa
Website
it-automated.com
Vendor Details
Company Name
Rubix Technology
Founded
2012
Country
United States
Website
www.rubixtechnology.com
Product Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback