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Description
Renowned startpoint security software products in the IRI Data Protector suite and IRI Voracity data management platform will: classify, find, and mask personally identifiable information (PII) and other "data at risk" in almost every enterprise data source and sillo today, on-premise or in the cloud.
Each IRI data masking tool in the suite -- FieldShield, DarkShield or CellShield EE -- can help you comply (and prove compliance) with the CCPA, CIPSEA, FERPA, HIPAA/HITECH, PCI DSS, and SOC2 in the US, and international data privacy laws like the GDPR, KVKK, LGPD, LOPD, PDPA, PIPEDA and POPI.
Co-located and compatible IRI tooling in Voracity, including IRI RowGen, can also synthesize test data from scratch, and produce referentially correct (and optionally masked) database subsets.
IRI and its authorized partners around the world can help you implement fit-for-purpose compliance and breach mitigation solutions using these technologies if you need help.
Description
There’s no need for downloads, installations, or plug-ins; simply add a line of Javascript to your website, and customers can share their browsing experience with just one click. Pega Co-Browse allows you to easily highlight and direct customers to the information they require, ensuring a seamless interaction. You can request permission from the customer to control their page and provide guidance, or utilize highlighting features and visual indicators, such as arrows, to steer them effectively. Furthermore, Pega Co-Browse enables you to designate sensitive information that should be obscured using HTML elements or form fields, ensuring that all masked data remains within the customer's browser and is invisible to the representative. This solution offers a no-code approach to concealing or hiding text fields and images, allowing businesses to control what information agents can see. Moreover, Pega Co-Browse can be integrated with Pega Chat or any other chat platform, enhancing the overall customer service experience. Additionally, you have the option to incorporate chat functionalities directly within your Pega Customer Service application for greater efficiency.
API Access
Has API
API Access
Has API
Integrations
Accenture Cloud Trade Promotion Management
Actifio
Amazon EC2
Apache Tomcat
Azure Storage
Capgemini Intelligent Automation Platform
Collibra
Commvault Cloud
IBM Db2
IBM Informix
Integrations
Accenture Cloud Trade Promotion Management
Actifio
Amazon EC2
Apache Tomcat
Azure Storage
Capgemini Intelligent Automation Platform
Collibra
Commvault Cloud
IBM Db2
IBM Informix
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IRI, The CoSort Company
Founded
1978
Country
United States
Website
www.iri.com/products/iri-data-protector
Vendor Details
Company Name
Pega
Founded
1983
Country
United States
Website
www.pega.com/products/customer-service/cobrowse
Product Features
Data Security
Alerts / Notifications
Antivirus/Malware Detection
At-Risk Analysis
Audits
Data Center Security
Data Classification
Data Discovery
Data Loss Prevention
Data Masking
Data-Centric Security
Database Security
Encryption
Identity / Access Management
Logging / Reporting
Mobile Data Security
Monitor Abnormalities
Policy Management
Secure Data Transport
Sensitive Data Compliance