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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Renowned startpoint security software products in the IRI Data Protector suite and IRI Voracity data management platform will: classify, find, and mask personally identifiable information (PII) and other "data at risk" in almost every enterprise data source and sillo today, on-premise or in the cloud. Each IRI data masking tool in the suite -- FieldShield, DarkShield or CellShield EE -- can help you comply (and prove compliance) with the CCPA, CIPSEA, FERPA, HIPAA/HITECH, PCI DSS, and SOC2 in the US, and international data privacy laws like the GDPR, KVKK, LGPD, LOPD, PDPA, PIPEDA and POPI. Co-located and compatible IRI tooling in Voracity, including IRI RowGen, can also synthesize test data from scratch, and produce referentially correct (and optionally masked) database subsets. IRI and its authorized partners around the world can help you implement fit-for-purpose compliance and breach mitigation solutions using these technologies if you need help. ​

Description

There’s no need for downloads, installations, or plug-ins; simply add a line of Javascript to your website, and customers can share their browsing experience with just one click. Pega Co-Browse allows you to easily highlight and direct customers to the information they require, ensuring a seamless interaction. You can request permission from the customer to control their page and provide guidance, or utilize highlighting features and visual indicators, such as arrows, to steer them effectively. Furthermore, Pega Co-Browse enables you to designate sensitive information that should be obscured using HTML elements or form fields, ensuring that all masked data remains within the customer's browser and is invisible to the representative. This solution offers a no-code approach to concealing or hiding text fields and images, allowing businesses to control what information agents can see. Moreover, Pega Co-Browse can be integrated with Pega Chat or any other chat platform, enhancing the overall customer service experience. Additionally, you have the option to incorporate chat functionalities directly within your Pega Customer Service application for greater efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Accenture Cloud Trade Promotion Management
Actifio
Amazon EC2
Apache Tomcat
Azure Storage
Capgemini Intelligent Automation Platform
Collibra
Commvault Cloud
IBM Db2
IBM Informix
KNIME Analytics Platform
Microsoft Power BI
MySQL
Oracle Cloud Infrastructure
PDF forms for SharePoint
Salesforce
Snowflake
Windocks
erwin Data Intelligence

Integrations

Accenture Cloud Trade Promotion Management
Actifio
Amazon EC2
Apache Tomcat
Azure Storage
Capgemini Intelligent Automation Platform
Collibra
Commvault Cloud
IBM Db2
IBM Informix
KNIME Analytics Platform
Microsoft Power BI
MySQL
Oracle Cloud Infrastructure
PDF forms for SharePoint
Salesforce
Snowflake
Windocks
erwin Data Intelligence

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IRI, The CoSort Company

Founded

1978

Country

United States

Website

www.iri.com/products/iri-data-protector

Vendor Details

Company Name

Pega

Founded

1983

Country

United States

Website

www.pega.com/products/customer-service/cobrowse

Product Features

Data Security

Alerts / Notifications
Antivirus/Malware Detection
At-Risk Analysis
Audits
Data Center Security
Data Classification
Data Discovery
Data Loss Prevention
Data Masking
Data-Centric Security
Database Security
Encryption
Identity / Access Management
Logging / Reporting
Mobile Data Security
Monitor Abnormalities
Policy Management
Secure Data Transport
Sensitive Data Compliance

Product Features

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