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Description
INTOUCH®, the most user-friendly, affordable and advanced CCM solution ever! IT does not charge any fees or delay business users can create and manage communications. All the features you need in an enterprise-grade CCM system, with a simple, context-sensitive interface. Our 100% cloud (SaaS), solution will drastically reduce the cost of your CCM infrastructure. Connect to any data source to improve customer experience; integrate apps to increase employee productivity. INTOUCH protects customer data from unauthorized access. It can be used at rest, in transit, or in use.
Description
In the sectors of travel, events, and hospitality, effective communication with key stakeholders is essential to prevent any misunderstandings. By integrating Textodog into your current sales and customer service workflow, you can minimize mistakes, lower the number of calls, and most importantly, impress your clients! This platform facilitates group text conversations initiated by leads, your sales personnel, or even through automation, allowing clients engaged in a transaction to easily reach your support team. Group texting not only helps reduce errors and service inquiries but also ensures that everyone involved stays informed. You can communicate seamlessly with couples, families, and friends in a shared conversation. Collaborate efficiently with your team and respond to leads and clients all from a single interface. You have the option to retain your existing phone number or select a new one at no additional cost. Moreover, your Textodog number can be forwarded to a call center or a personal mobile device, and you can enhance conversations by adding internal notes to keep your team updated and aligned. This innovative approach not only streamlines communication but also fosters stronger relationships with your clients.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$2500.00/month
Free Trial
Free Version
Pricing Details
$39 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Top Down Systems Corporation
Founded
1981
Country
United States
Website
www.topdownsystems.com
Vendor Details
Company Name
Textodog
Founded
2020
Country
Canada
Website
textodog.com
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Team Chat
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling