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Description
"INSTANTInsight" is a native app for tablets that allows restaurants, hotels, fitness centers, retail shops, etc. to measure customer satisfaction using touch screen tablets. These tablets are displayed at service counters, lobby areas and offices, as well as in entrance halls. The app can be downloaded for free on the Google Play™, and provides access to our "ONE-click On-Site Survey System". Your customers can instantly share their feelings about your products and service by tapping stars or smiling faces on a tablet screen. Two languages simultaneously displayed the survey.
Description
Our solution operates seamlessly in offline mode, ensuring functionality regardless of internet connectivity, while securely synchronizing data to the cloud once a connection is established. It is compatible with both Apple iPads, iPhones, and Android tablets, and includes features such as badge printing and a Visitor Satisfaction Survey to gauge guests' experiences. Additionally, it provides emergency call roll printing and supports multiple locations and entrances. A daily visitor report is generated, and guests can be prompted to sign NDAs or other legal documents prior to their check-in. Automatic notifications can be sent through email, SMS, Slack, or MS Teams whenever a visitor registers. The visitor workflow is highly adaptable, allowing certain fields to be enabled or disabled as needed. For enhanced integration, the system can connect with existing IT frameworks via API, all while allowing for customized branding that includes your logo. Each badge features a QR code that is printed and emailed to the visitor for expedited sign-in and sign-out processes. A search dashboard facilitates quick access to visit history, and all visit data is stored securely on our cloud infrastructure for extended periods. This comprehensive approach ensures a streamlined visitor management experience.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$19 per month per location
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Pulse Solution
Founded
2014
Country
Switzerland
Website
www.pulse-solution.com/Home/Products
Vendor Details
Company Name
Menelic
Founded
2008
Country
United Kingdom
Website
smartlobby.co
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
No
Trend Analysis
Yes
Product Features
Visitor Management
Alerts/Notifications
No
Badge Management
Yes
Document Management
No
ID Scan
Yes
Pre-Registration
Yes
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
Yes
Watch List
No
