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Description
"INSTANTInsight" is a native app for tablets that allows restaurants, hotels, fitness centers, retail shops, etc. to measure customer satisfaction using touch screen tablets. These tablets are displayed at service counters, lobby areas and offices, as well as in entrance halls. The app can be downloaded for free on the Google Play™, and provides access to our "ONE-click On-Site Survey System". Your customers can instantly share their feelings about your products and service by tapping stars or smiling faces on a tablet screen. Two languages simultaneously displayed the survey.
Description
Create and distribute captivating surveys in just minutes to gain competitive advantages through real-time actionable insights. Maintain service excellence across various physical locations by utilizing interactive kiosk surveys that eliminate issues like small text and unresponsive buttons. Satisfied customers contribute to a thriving business, and customer satisfaction surveys are essential for identifying their preferences, desires, and concerns, enabling you to enhance your offerings for your target audience. Responster equips you with the necessary tools, collaboration features, and control required to streamline your feedback processes, encompassing everything from customer satisfaction to employee engagement, all centralized in a single platform. Whether accessed through any web browser or natively on Android and iOS devices, Responster ensures you can connect with your customers wherever they are. Moreover, the platform's built-in sharing capabilities make it simple to showcase your surveys on your own website or through your social media platforms, maximizing your engagement potential. With Responster, taking the pulse of your audience has never been easier or more effective.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pulse Solution
Founded
2014
Country
Switzerland
Website
www.pulse-solution.com/Home/Products
Vendor Details
Company Name
Responster
Founded
2012
Country
Sweden
Website
www.responster.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video