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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The ID24 second-displays program is a great tool for collecting additional data from customers in stores or hotels. We usually tie into the existing POS/PMS systems of the store. This data entry app and second display software have a proven track record of over 1000 installations and has received numerous patent pending innovations. Dual input is possible with this data entry second-display software. This allows both the cashier as well as the customer to interact simultaneously at the checkout. The software also supports many other features, such as digital signage and NPS feedback scores, digital receipts and loyalty sign ups, identifications, real-time email validations, and digital receipts.

Description

The ServiceGuru Kiosk collects feedback from customers at the point of interaction. This makes it easy to gather valuable and actionable feedback about your staff. You can measure the positive, neutral, and negative aspects that impact your business. Get actionable feedback from your customers about their experience. It's easy to set up and you can be up in no time. We do all the work! Customers can opt-in to receive special offers and marketing campaigns. Find out who your top performers and who needs more training. Multi-location comparison reports available. Reviews are kept private and offline until you make them public.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$99.00/month/user
$249 startup then $99 per month includes iPad kiosk setup and training
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ID24

Founded

2009

Country

Sweden

Website

www.id24.com/software-second-displays

Vendor Details

Company Name

ServiceGuru

Country

United States

Website

www.serviceguru.com

Product Features

Data Entry

Abbreviation Detection No 
Data Capture and Transfer No 
Data Cleansing No 
Data Entry Verification No 
Data Search Flexibility No 
Duplicate Detection No 
Flexible Search No 
Image Entry No 
Library Conversion No 
Mis-Keyed Variation Detection No 
Phonetic Variation Detection No 

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen No 
Usage Reporting No 
Virtual Keyboard No 
Wireless Internet Access No 

Product Features

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen Yes 
Usage Reporting Yes 
Virtual Keyboard Yes 
Wireless Internet Access No 

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