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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

The IBM® Push Notifications service allows you to effortlessly send and oversee mobile and web push notifications through a user-friendly interface, client SDKs, and straightforward REST APIs for configuration, monitoring, and dispatching notifications. By utilizing APIs tailored for security-rich environments, databases, or services, developers can create new applications while implementing built-in policies. You can maintain a comprehensive overview of your applications, regardless of their locations, while benefiting from integrated compliance management features. The system also offers predictive signals designed to preempt potential disruptions. With application, data, and AI services constructed to be fully modular, they respond effectively to solicited feedback. Establish a service instance that will facilitate the management and delivery of push notifications to both mobile and web clients. The IBM® Push Notifications service continuously observes user data on registered devices and conducts in-depth analysis of this information. In addition, IBM Cloud Functions collaborates seamlessly with IBM Push Notifications to effectively send event messages to users, ensuring a responsive communication strategy. This integration enhances the overall user experience by providing timely updates and information delivery.

Description

Decrease the volume of incoming calls and enhance the overall customer experience by delivering timely and pertinent notifications to your clientele. Tailored for large enterprises with distinct security and communication needs, Webex Notify effectively manages notifications through SMS, email, and voice, incorporating various templates, extensive contact lists, de-duplication features, and the capability for bulk messaging across multiple channels. Mitigate the risks and inconsistencies associated with free messaging practices by maintaining control over the types of messages sent on the organization's behalf. Utilize pre-defined notification templates for various channels and establish a hierarchy for which communications take precedence. Additionally, manage user capabilities and access by setting system-level permissions and designating privileges to authorized personnel. Notifications can also be categorized by specific cost centers, allowing for the application of cost center-based quotas to oversee usage organization-wide, ensuring both efficiency and accountability in communication practices. This comprehensive approach not only streamlines messaging but also supports organizational goals.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IBM Cloud Functions Yes 
IBM Cloudant Yes 
Webex Campaign No 
Webex Connect No 
Webex Engage No 

Integrations

IBM Cloud Functions No 
IBM Cloudant No 
Webex Campaign Yes 
Webex Connect Yes 
Webex Engage Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/cloud/push-notifications

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

cpaas.webex.com/products/webex-notify

Product Features

Push Notifications

A/B Testing No 
Analytics No 
Campaign Segmentation No 
Contextual Targeting No 
Device Targeting No 
Expiry Notifications No 
Geo Targeting No 
Mobile Notifications No 
Notification Scheduling No 
Visual Notifications No 
Web Notifications No 

Product Features

Push Notifications

A/B Testing No 
Analytics No 
Campaign Segmentation No 
Contextual Targeting No 
Device Targeting No 
Expiry Notifications No 
Geo Targeting No 
Mobile Notifications No 
Notification Scheduling No 
Visual Notifications No 
Web Notifications No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

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