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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Eliminate the frustration of phone tag and dedicate more time to your patients with our comprehensive clinical communication and coordination platform, designed to be fully compliant for your entire team. This tool integrates clinical messaging, a self-service switchboard, escalations, and on-call management, embodying the best aspects of instant messaging while adhering to HIPAA regulations tailored specifically for healthcare workflows. You can establish escalation protocols that automatically alert other providers if messages are not acknowledged within a set timeframe, thus enhancing responsiveness. Forget about juggling the team pager; our platform allows messages and callback numbers to be delivered directly to the on-call provider's smartphone for convenience. Additionally, you can create, manage, and delegate tasks to yourself and your colleagues effectively, with options to set reminders and due dates to ensure no important details are overlooked. Navigating change management in healthcare can be challenging, but with Hypercare, you will have the support necessary to facilitate a successful transition and make a significant, lasting impact within your organization. This innovative approach not only streamlines communication but also fosters a collaborative environment that enhances patient care.

Description

In the realm of healthcare IT and clinical leadership, it is crucial to strike a balance between effective communication and the protection of patient health information (PHI). However, many healthcare professionals still depend on outdated technology, which hampers both clinical productivity and job satisfaction. A study conducted by the Ponemon Institute revealed that healthcare providers lose an average of 35 minutes during each shift due to these inefficiencies, resulting in an estimated annual financial impact exceeding $11 billion across the industry. Transitioning from pagers to a comprehensive communication solution allows for the secure and seamless exchange of patient information among care teams and organizations. Furthermore, empowering providers to utilize secure messaging on their personal or corporate devices ensures adherence to regulatory standards. By replacing ineffective communication technologies, healthcare organizations can significantly enhance productivity and streamline workflows, ultimately improving the quality of patient care. Continuous improvement in communication methods is essential for adapting to the evolving demands of the healthcare landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$7 per user per month
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hypercare

Country

Canada

Website

www.hypercare.com

Vendor Details

Company Name

Imprivata

Country

United States

Website

www.imprivata.com/platform/secure-healthcare-communications

Product Features

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Alternatives

Alternatives