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Average Ratings 3 Ratings

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support

Description

HyperDial is an all-encompassing AI-driven cloud telephony solution designed to enhance connection rates and convert more calls into profit. It integrates a worldwide database of local and toll-free numbers with features like local-presence dialing, automatic number rotation, and AI-driven number health monitoring to prevent carriers from marking numbers as spam. The platform employs predictive, auto, power, and parallel dialing methods to ensure representatives spend more time conversing rather than waiting, complemented by automated follow-ups, voicemail drops, call scheduling, and disposition management. A browser-based softphone utilizing WebRTC supports both inbound and outbound communications, providing advanced functionalities such as IVR, smart routing, call queues, forwarding, recording, transfers, and conferencing. Users can access real-time dashboards, alongside call, user, and number reporting tools, to monitor connect rates and evaluate team effectiveness. With built-in integrations for platforms like HubSpot, Salesforce, Zoho, Pipedrive, Freshdesk, Slack, and Zapier, as well as an open API and webhooks, every call is synced automatically. The system maintains compliance with GDPR regulations, offers encryption, and features role-based access from the outset, ensuring both security and ease of use for organizations. Ultimately, HyperDial not only streamlines communication but also empowers businesses to maximize their outreach and revenue potential.

Description

XCALLY is an easy-to-use, scalable, and fast-to-implement Omnichannel Contact Center software. It provides many tools essential for your call center activities, in addition to Omnichannel modules. - IVR designer and Predictive Dialer. Scripting tool. Dashboards, Realtime panels, Analytics for administrators and supervisors. - WebRTC, Windows Softphone and Omnichannel unified Web GUI for agents. XCALLY can be integrated via API with many external products, providers, and technologies like ticketing systems, CRM, ticketing system, AI tools, bots and TTS.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Freshdesk Yes 
Salesforce Yes 
Zoho CRM Yes 
Amazon Lex No 
Chatdesk No 
Dialogflow No 
Facebook No 
Freshsales No 
HubSpot CRM Yes 
Microsoft Dynamics 365 No 
Pipedrive Yes 
Plivo No 
ServiceNow No 
Slack Yes 
Telegram No 
Viber No 
WhatsApp No 
X (Twitter) No 
Zapier Yes 
Zendesk No 

Integrations

Freshdesk Yes 
Salesforce Yes 
Zoho CRM Yes 
Amazon Lex Yes 
Chatdesk Yes 
Dialogflow Yes 
Facebook Yes 
Freshsales Yes 
HubSpot CRM No 
Microsoft Dynamics 365 Yes 
Pipedrive No 
Plivo Yes 
ServiceNow Yes 
Slack No 
Telegram Yes 
Viber Yes 
WhatsApp Yes 
X (Twitter) Yes 
Zapier No 
Zendesk Yes 

Pricing Details

$16/month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

HyperDial Technologies

Founded

2026

Country

New Zealand

Website

www.hyperdial.io

Vendor Details

Company Name

Xenialab

Founded

2007

Country

Italy

Website

www.xcally.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Product Features

Auto Dialer

Call Center Management Yes 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management No 
Power Dialer Yes 
Predictive Dialer Yes 
Preview Dialer Yes 
Progressive Dialer Yes 
Surveys Yes 

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database Yes 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management Yes 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail Yes 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID No 
Contact Management Yes 
FCC Compliance No 
FTC Compliance No 
Lead Capture No 
Lead Management No 

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