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Description
Keep your audience updated on status changes effortlessly with Hund’s automated status page services. Hund offers a range of integrations that enable real-time notifications to your audience whenever there are changes in service status. With the ability to manage notifier subscriptions, you have full control over your subscriber list, allowing you to add, remove, or modify subscribers as needed. You can decide what notifications subscribers receive, or give them the freedom to choose their preferences. Additionally, you can create detailed issues that explain any downtime or maintenance activities to your audience comprehensively. For added flexibility, you can also manually adjust the automatic statuses of affected components. Hund features an advanced monitoring platform that provides automatic status updates for any ICMP-enabled server, HTTP/S endpoint, TCP/UDP port, or DNS query. You can also utilize various third-party monitoring tools like AWS CloudWatch, PagerDuty, Pingdom, and New Relic, or choose to create custom monitors with our Webhook integration, which includes an optional dead-man switch for accurate downtime reporting. This comprehensive approach ensures that your audience is consistently informed and engaged, enhancing their experience with your services.
Description
JAMS Incident Management ensures that the appropriate individual responds promptly when an issue arises. Notifications escalate via various channels such as voice calls, SMS, push notifications, email, Microsoft Teams, and Slack until someone acknowledges the alert, which helps teams prevent missed notifications and lengthy outages. It is compatible with any team and technology stack, receiving alerts from monitoring systems, emails, webhooks, or its API, while autonomously managing paging and escalation processes. Although JAMS Scheduler is optional, teams utilizing it can seamlessly generate incidents from job failures, transforming a failed job into an immediate alert without needing manual intervention. This solution effectively bridges the gap between identifying a failure and notifying the right person by converting raw alerts into phone calls and escalating notifications for clear acknowledgment. Additionally, it offers the capability to monitor the health of JAMS Windows services directly on the host through a lightweight connector agent, ensuring health checks persist even if the JAMS REST API becomes unavailable. This functionality ultimately enhances operational efficiency and reduces response times during critical incidents.
API Access
Has API
API Access
Has API
Integrations
AWS Marketplace
Azure Monitor
JAMS Scheduler
Microsoft Azure
Microsoft Teams
PowerShell
Python
ServiceNow
Slack
Zendesk
Integrations
AWS Marketplace
Azure Monitor
JAMS Scheduler
Microsoft Azure
Microsoft Teams
PowerShell
Python
ServiceNow
Slack
Zendesk
Pricing Details
$29 per month
Free Trial
Free Version
Pricing Details
$6/user
Starter - $6/user (up to 25)
Professional - $16/user (up to 50)
Enterprise - Unlimited users (Contact Us)
Professional - $16/user (up to 50)
Enterprise - Unlimited users (Contact Us)
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hund
Founded
2015
Country
United States
Website
hund.io
Vendor Details
Company Name
JAMS Software
Founded
1987
Country
United States
Website
jamsscheduler.com/incident-management
Product Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Product Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management