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Description

Keep your audience updated on status changes effortlessly with Hund’s automated status page services. Hund offers a range of integrations that enable real-time notifications to your audience whenever there are changes in service status. With the ability to manage notifier subscriptions, you have full control over your subscriber list, allowing you to add, remove, or modify subscribers as needed. You can decide what notifications subscribers receive, or give them the freedom to choose their preferences. Additionally, you can create detailed issues that explain any downtime or maintenance activities to your audience comprehensively. For added flexibility, you can also manually adjust the automatic statuses of affected components. Hund features an advanced monitoring platform that provides automatic status updates for any ICMP-enabled server, HTTP/S endpoint, TCP/UDP port, or DNS query. You can also utilize various third-party monitoring tools like AWS CloudWatch, PagerDuty, Pingdom, and New Relic, or choose to create custom monitors with our Webhook integration, which includes an optional dead-man switch for accurate downtime reporting. This comprehensive approach ensures that your audience is consistently informed and engaged, enhancing their experience with your services.

Description

JAMS Incident Management ensures that the appropriate individual responds promptly when an issue arises. Notifications escalate via various channels such as voice calls, SMS, push notifications, email, Microsoft Teams, and Slack until someone acknowledges the alert, which helps teams prevent missed notifications and lengthy outages. It is compatible with any team and technology stack, receiving alerts from monitoring systems, emails, webhooks, or its API, while autonomously managing paging and escalation processes. Although JAMS Scheduler is optional, teams utilizing it can seamlessly generate incidents from job failures, transforming a failed job into an immediate alert without needing manual intervention. This solution effectively bridges the gap between identifying a failure and notifying the right person by converting raw alerts into phone calls and escalating notifications for clear acknowledgment. Additionally, it offers the capability to monitor the health of JAMS Windows services directly on the host through a lightweight connector agent, ensuring health checks persist even if the JAMS REST API becomes unavailable. This functionality ultimately enhances operational efficiency and reduces response times during critical incidents.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace
Azure Monitor
JAMS Scheduler
Microsoft Azure
Microsoft Teams
PowerShell
Python
ServiceNow
Slack
Zendesk

Integrations

AWS Marketplace
Azure Monitor
JAMS Scheduler
Microsoft Azure
Microsoft Teams
PowerShell
Python
ServiceNow
Slack
Zendesk

Pricing Details

$29 per month
Free Trial
Free Version

Pricing Details

$6/user
Starter - $6/user (up to 25)
Professional - $16/user (up to 50)
Enterprise - Unlimited users (Contact Us)
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hund

Founded

2015

Country

United States

Website

hund.io

Vendor Details

Company Name

JAMS Software

Founded

1987

Country

United States

Website

jamsscheduler.com/incident-management

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

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