Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
OSS-as-a-Service represents a business and delivery approach that provides comprehensive OSS functionalities through a collaborative partnership with CSPs, established under a multi-year agreement. By utilizing an effectively integrated OSS suite that manages high-quality operational data, CSPs can enhance automation and agility within their business operations, leading to greater operational efficiencies, lower operating expenses, quicker time-to-market, and an improved customer experience. Despite the critical role OSS plays in CSP operations, the only two effective sourcing alternatives available to them historically have been acquiring a Commercial Off-The-Shelf (COTS) software solution along with associated support services for back-office fulfillment and assurance activities or developing their own OSS solutions in-house. The introduction of OSS-as-a-Service offers a progressive solution that changes this landscape by providing a more flexible and efficient way to access essential OSS capabilities. This model not only addresses current operational challenges but also positions CSPs for future growth and innovation in a rapidly evolving market.
Description
Omnia360 is an advanced customer care and billing solution that utilizes multi-threaded billing engines equipped with multi-cycle billing functionality. Our comprehensive billing and CRM software features tools for batch treatment processing, alongside customizable bill messaging options and triggers. With our online billing software, you can take advantage of incredibly versatile product modeling, enabling sophisticated pricing strategies for packages, promotions, and contracts. Experience the flexibility to fully configure various plans, which include flat rate, block, tiered, account, multi-service, and location-based rating structures. Our customer billing software streamlines your billing processes through automation, enhancing efficiency across the board. Furthermore, the batch treatment tools designed for late fees, notifications, non-payment suspensions, disconnections, and write-offs contribute to a significant boost in operational productivity. By integrating these features, businesses can optimize their billing operations and improve overall customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Infovista Ativa
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Huawei
Founded
1987
Country
China
Website
carrier.huawei.com/en/technical-topics/service/SolutionTopic/OSS/OSS
Vendor Details
Company Name
CHR Solutions
Founded
1937
Country
United States
Website
www.chrsolutions.com/customer-care-and-billing/
Product Features
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP