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Description
Our offerings harness the capabilities of the Microsoft Dynamics 365 Power Platform to create a suite of robust customer relationship management tools tailored specifically for the hospitality sector. Whether you operate a resort, hotel, spa, restaurant, golf course, or hospitality management company, our solutions are designed to meet the needs of businesses of all sizes. By consolidating guest interactions within a single platform, you can develop a comprehensive 360° profile of your clientele. We provide two distinct products: HotelCRM 365 and Hospitality Suite CRM. HotelCRM 365 serves as an ideal solution for essential CRM functionalities, including automated messaging and targeted email marketing. In contrast, Hospitality Suite CRM encompasses all the core features available in HotelCRM 365 while introducing numerous additional functionalities to oversee your guest relationships comprehensively. Furthermore, Hospitality Suite CRM evolves into your complete management system, facilitating everything from marketing initiatives to monitoring customer feedback, managing amenities requests, handling gift card transactions, and much more. By integrating these tools, you can enhance operational efficiency and create a more personalized experience for your guests.
Description
Guests are thrilled by high-quality amenities during their hotel stays. To enhance the overall experience, hotels provide a plethora of additional services alongside accommodations, which can include dining options, fitness centers, water sports, cycling, and swimming facilities. The demand for these services often hinges on the volume of guest bookings. In the absence of an effective amenity reservation management system, hotels may face issues like overcrowding, confusion, and ultimately a decline in guest satisfaction. SmartHotel addresses these challenges by optimizing the amenity booking process, which in turn fosters favorable reviews from patrons. This hotel management software solution allows you to introduce new services, notify guests about upcoming events, maintain communication with them, gather their feedback, and much more. Additionally, it has the capability to automate essential booking management functions. The SmartHotel app serves as a comprehensive resource for guests, enabling them to check service availability and learn about amenities. Moreover, guests can conveniently browse and reserve amenities directly from their smartphones, enhancing their overall experience at the hotel. This seamless integration of technology not only improves operational efficiency but also ensures that guests feel valued and informed throughout their stay.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HospiTalitySoft 365
Founded
2019
Country
United States
Website
www.hospitalitysoft365.com/hospitalitysuite
Vendor Details
Company Name
SmartPoint Technologies
Country
India
Website
www.smartpointtech.com/smart-hotel-management-software/