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Description
Our offerings harness the capabilities of the Microsoft Dynamics 365 Power Platform to create a suite of robust customer relationship management tools tailored specifically for the hospitality sector. Whether you operate a resort, hotel, spa, restaurant, golf course, or hospitality management company, our solutions are designed to meet the needs of businesses of all sizes. By consolidating guest interactions within a single platform, you can develop a comprehensive 360° profile of your clientele. We provide two distinct products: HotelCRM 365 and Hospitality Suite CRM. HotelCRM 365 serves as an ideal solution for essential CRM functionalities, including automated messaging and targeted email marketing. In contrast, Hospitality Suite CRM encompasses all the core features available in HotelCRM 365 while introducing numerous additional functionalities to oversee your guest relationships comprehensively. Furthermore, Hospitality Suite CRM evolves into your complete management system, facilitating everything from marketing initiatives to monitoring customer feedback, managing amenities requests, handling gift card transactions, and much more. By integrating these tools, you can enhance operational efficiency and create a more personalized experience for your guests.
Description
Streamline the sale of real-time inventory across all your systems through a unified interface, consolidating data from various sources to create a comprehensive profile of your guests, ultimately leading to an unprecedented increase in direct bookings. By integrating real-time inventory from your Property Management System (PMS), Point of Sale (POS), tee-sheet, spa, and partner systems into one platform, you can achieve larger bookings and enhance guest satisfaction. Leverage Inntopia Marketing Cloud to synthesize behavioral, attitudinal, and transactional data from every channel into a cohesive, marketing-focused view of your clientele. In addition, Inntopia DestiMetrics serves as an excellent starting point for initiating an analytics program tailored to your destination. With consolidated data and insights from a dedicated team of travel professionals, you'll gain invaluable perspectives that can transform your business approach. Easily construct queries, generate reports, and monitor your performance directly from your account, as the insights provided are derived from individuals who understand the challenges of achieving steady, sustainable revenue. Moreover, you can extract guest information from a variety of sources, including your PMS, POS, social media, and customer surveys, ensuring you have a well-rounded understanding of your audience. This multifaceted approach not only enhances your operational efficiency but also empowers you to make informed decisions that drive growth and customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Affirm
Canary Digital Tipping
Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI
ORCODA Logistics Management System (OLMS)
ORCODA Workforce Logistics System (OWLS)
ResLogic
Rezometry
WebRezPro
Integrations
Affirm
Canary Digital Tipping
Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI
ORCODA Logistics Management System (OLMS)
ORCODA Workforce Logistics System (OWLS)
ResLogic
Rezometry
WebRezPro
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HospiTalitySoft 365
Founded
2019
Country
United States
Website
www.hospitalitysoft365.com/hospitalitysuite
Vendor Details
Company Name
Inntopia
Founded
1997
Country
United States
Website
www.inntopia.com
Product Features
Product Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
