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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Hotel Speaker is a comprehensive review management system that integrates both artificial intelligence and human expertise, enabling hotel managers to efficiently address guest feedback across various platforms with speed, consistency, and genuine engagement. Utilizing sophisticated natural language processing alongside skilled native writers proficient in multiple languages, Hotel Speaker crafts personalized responses that reflect the distinctive character of each property. The platform's commitment to “Extreme Personalization” guarantees that every reply adheres to the brand's guidelines and maintains its unique tone. In addition to enhancing reputation management, the crafted replies serve as a valuable marketing asset, highlighting the property's strengths at a pivotal moment when potential guests are deciding where to book. The system streamlines the review process by scanning multiple review sites, generating tailored responses, and automating the publishing of replies once they receive approval, while allowing managers to maintain editorial oversight and monitor performance metrics through a user-friendly dashboard. With its rapid response capabilities and support for multiple languages, Hotel Speaker not only fosters stronger guest relationships but also safeguards the brand's voice, ultimately leading to increased bookings and enhanced customer loyalty. This innovative solution is essential for any hotel looking to thrive in a competitive market.

Description

Encourage direct bookings by incorporating concise review summaries into your website and promotional content. This strategy can be effectively applied by various entities such as online travel agencies, destination marketing organizations, hotels, restaurants, and attractions. By leveraging access to reviews from numerous relevant platforms and over ten years of historical hospitality data, businesses can make informed, data-driven choices. Real estate investors, financial institutions, third-party suppliers, tourism authorities, and hospitality venues like hotels and restaurants can all benefit from this approach. Additionally, you can seamlessly embed hospitality review data and reputation management features into your existing software solutions, or opt for our white-label reputation dashboard designed for your hospitality clients. This is particularly useful for software vendors, service providers, and hospitality chains like hotels, restaurants, and attractions, allowing them to enhance their services and better serve their customers. Ultimately, integrating these tools positions your business for greater visibility and improved customer engagement.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

CanopyDeploy
Lobbi
Tripadvisor

Integrations

CanopyDeploy
Lobbi
Tripadvisor

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hotel Speaker

Founded

2018

Country

France

Website

hotelspeaker.com

Vendor Details

Company Name

Olery

Founded

2010

Country

Netherlands

Website

olery.com

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Alternatives

Alternatives