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features
design
support

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Write a Review

Description

Ridiculously easy and fast, just as you like it. Changing rooms with an easy drag & drop, create a new booking with a few clicks or check-in a guest under a minute. Managing your hotels was never this easy with our 100% cloud based PMS. HotelConnect was founded by a team of former hoteliers who believe the hospitality industry needs a technology revolution. From day one, the HotelConnect system was designed to be the most open, user friendly and complete system in the market. Our customers use HotelConnect to create more remarkable experiences and more profitable businesses. Have a question? We are here to help! We are not simply selling you a piece of technology, we are selling you a better way to manage your hotel and good support is part of it.

Description

Welcome serves as the core of the accommodation facility, acting as the primary system for conducting and overseeing all operations. Front office tasks, ranging from quotations to checkouts, can be executed through a straightforward and user-friendly interface. Additionally, back office processes are efficiently managed due to software tools that enable centralized control over all hardware devices and building automation systems within the hotel. Furthermore, when set up in multi-property mode, the software provides a consolidated view of availability and tape charts for various properties, facilitating straightforward entry or modification of reservations across all businesses. The reservation management process, from initial inquiries to the final checkout, remains both simple and intuitive, with numerous automated features designed to enhance front office efficiency while significantly reducing the likelihood of errors. This integration not only improves operational efficiency but also enhances the overall guest experience by streamlining communication and service delivery.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Agoda Yes 
Booking.com Yes 
Comingo Yes 
Exact Yes 
IDeaS G3 RMS Yes 
Lighthouse Yes 
Lybra Assistant No 
Mailchimp Yes 
MyForecast No 
QuickBooks Online Yes 
RateBoard No 
RevControl Yes 
RoomPriceGenie Yes 
SiteMinder Yes 
Stripe Yes 
TokyDigital No 
Tripadvisor Yes 
Twinfield Yes 
Vikey No 

Integrations

Agoda No 
Booking.com No 
Comingo No 
Exact No 
IDeaS G3 RMS No 
Lighthouse No 
Lybra Assistant Yes 
Mailchimp No 
MyForecast Yes 
QuickBooks Online No 
RateBoard Yes 
RevControl No 
RoomPriceGenie No 
SiteMinder No 
Stripe No 
TokyDigital Yes 
Tripadvisor No 
Twinfield No 
Vikey Yes 

Pricing Details

$75 per month
$5 per room per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HotelConnect

Founded

2015

Country

Ireland

Website

www.hotelconnect.me/

Vendor Details

Company Name

Passepartout

Founded

1989

Country

San Marino

Website

www.passepartoutsoftware.com/software/horeca/hotels

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental No 

Reservations

Activities Booking No 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management No 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management Yes 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental No 

Online Banking

Brokerage No 
Cash Management No 
Chat / Messaging No 
Credit Card Management No 
Electronic Statements No 
Fraud Detection No 
Loan Management No 
Marketing Automation No 
Retail Banking No 
Single Sign On No 
Transaction Monitoring No 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Revenue Management

Competitor Analysis No 
Dynamic Pricing No 
For Airlines No 
For Hospitality Industry No 
Forecasting No 
Inventory Control No 
Price Optimization No 
Recommendation Engine No 
Yield Management No 

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