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support

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Description

Ridiculously easy and fast, just as you like it. Changing rooms with an easy drag & drop, create a new booking with a few clicks or check-in a guest under a minute. Managing your hotels was never this easy with our 100% cloud based PMS. HotelConnect was founded by a team of former hoteliers who believe the hospitality industry needs a technology revolution. From day one, the HotelConnect system was designed to be the most open, user friendly and complete system in the market. Our customers use HotelConnect to create more remarkable experiences and more profitable businesses. Have a question? We are here to help! We are not simply selling you a piece of technology, we are selling you a better way to manage your hotel and good support is part of it.

Description

Lighthouse is a comprehensive hospitality technology platform built to drive revenue growth and operational efficiency. It centralizes hotel data across pricing, demand, competition, and distribution into one powerful solution. With forward-looking demand forecasting, Lighthouse helps hotels anticipate market shifts and optimize rates confidently. The platform provides access to extensive competitive pricing intelligence to ensure hotels stay aligned with market conditions. Portfolio reporting tools allow chains and management companies to track performance across multiple properties easily. Lighthouse also helps identify and resolve rate parity issues across distribution channels. AI-powered personalization tools strengthen direct booking strategies and guest engagement. Real-time dashboards simplify complex insights into actionable decisions. Global, top-rated customer support ensures smooth operations across time zones. Lighthouse enables hotels to uncover hidden opportunities and grow revenue faster.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IDeaS G3 RMS Yes 
RoomPriceGenie Yes 
Agoda Yes 
Airbnb Yes 
BookLogic No 
FairPlanner No 
Hotel Asset Reporting No 
HotelConnect No 
Hotellab No 
LodgIQ No 
Mailchimp Yes 
MyForecast No 
RevControl Yes 
RoomRaccoon No 
Runnr.ai No 
Tripadvisor Yes 
Twinfield Yes 
happyhotel No 
protel MICE No 

Integrations

IDeaS G3 RMS Yes 
RoomPriceGenie Yes 
Agoda No 
Airbnb No 
BookLogic Yes 
FairPlanner Yes 
Hotel Asset Reporting Yes 
HotelConnect Yes 
Hotellab Yes 
LodgIQ Yes 
Mailchimp No 
MyForecast Yes 
RevControl No 
RoomRaccoon Yes 
Runnr.ai Yes 
Tripadvisor No 
Twinfield No 
happyhotel Yes 
protel MICE Yes 

Pricing Details

$75 per month
$5 per room per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

HotelConnect

Founded

2015

Country

Ireland

Website

www.hotelconnect.me/

Vendor Details

Company Name

Lighthouse

Founded

2012

Country

United Kingdom

Website

www.mylighthouse.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental No 

Reservations

Activities Booking No 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management No 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property Yes 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property Yes 
Vacation Rental No 

Pricing Optimization

Channel Analysis No 
Competing Product Analysis No 
Forecasting No 
Market Analysis No 
Multi-Store Management No 
Price List Management No 
Price Optimization Automation No 
Pricing Analytics No 
Profitability Analysis No 
Scenario Planning No 

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