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ease
features
design
support

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Write a Review

Description

HostConcepts® offers a comprehensive solution for managing restaurant tables and waitlists seamlessly. With this platform, you can efficiently oversee your waitlist, monitor reservations, and enhance table and server organization effortlessly. Maintain communication with your guests through unlimited text messaging options. Integrate a JTECH Guest Paging system to ensure you connect with all patrons according to their preferences. HostConcepts empowers you to manage your front-of-house operations while delivering an exceptional guest experience, allowing you the flexibility to choose features tailored to your business requirements. Send reservation reminders to guests 24 hours ahead and notify them when their table becomes available via text messages. Additionally, you can incorporate a TAP-AHEAD™ link on your website or mobile app, making it easy for guests to add themselves to your waitlist at their convenience. This solution is perfect for not just restaurants, but also pharmacies, salons, and various other businesses that can enhance their client management by automating the waitlist process, thereby improving overall efficiency. By adopting HostConcepts, you can streamline operations and elevate customer satisfaction in any service-oriented environment.

Description

ResEasy is the most intuitive, powerful and user-friendly restaurant reservation app on the market. ResEasy's waitlist management tools make it easier for your front-of house operations to run smoothly, allowing you to seat guests faster. You can seat more guests by assigning tables manually or automatically. You can track occupancy and table statuses on a floor map that you can customize. To ensure your guests have a relaxing and enjoyable experience, it is important to get the timing right. High standards and professionalism are reflected in prompt, courteous service. Advanced, automated communications can improve restaurant reservation management and customer relations. Accept online reservations 24/7 via your website, social media platforms and listing sites, as well as Google Reserve. Never miss a reservation. You can avoid costly no-shows with our "credit card holds" system. Credit card deposits can also be taken for specific dates and times.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Lightspeed Retail
Mango Voice
Oracle MICROS POS
Square POS
Wix

Integrations

Lightspeed Retail
Mango Voice
Oracle MICROS POS
Square POS
Wix

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$109 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

JTECH

Country

United States

Website

www.jtech.com

Vendor Details

Company Name

ResSolutions

Founded

2009

Country

Canada

Website

resosolutions.com/restaurant-reservation-system

Product Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Product Features

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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