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Description
HostConcepts® offers a comprehensive solution for managing restaurant tables and waitlists seamlessly. With this platform, you can efficiently oversee your waitlist, monitor reservations, and enhance table and server organization effortlessly. Maintain communication with your guests through unlimited text messaging options. Integrate a JTECH Guest Paging system to ensure you connect with all patrons according to their preferences. HostConcepts empowers you to manage your front-of-house operations while delivering an exceptional guest experience, allowing you the flexibility to choose features tailored to your business requirements. Send reservation reminders to guests 24 hours ahead and notify them when their table becomes available via text messages. Additionally, you can incorporate a TAP-AHEAD™ link on your website or mobile app, making it easy for guests to add themselves to your waitlist at their convenience. This solution is perfect for not just restaurants, but also pharmacies, salons, and various other businesses that can enhance their client management by automating the waitlist process, thereby improving overall efficiency. By adopting HostConcepts, you can streamline operations and elevate customer satisfaction in any service-oriented environment.
Description
ResEasy is the most intuitive, powerful and user-friendly restaurant reservation app on the market. ResEasy's waitlist management tools make it easier for your front-of house operations to run smoothly, allowing you to seat guests faster. You can seat more guests by assigning tables manually or automatically. You can track occupancy and table statuses on a floor map that you can customize. To ensure your guests have a relaxing and enjoyable experience, it is important to get the timing right. High standards and professionalism are reflected in prompt, courteous service. Advanced, automated communications can improve restaurant reservation management and customer relations. Accept online reservations 24/7 via your website, social media platforms and listing sites, as well as Google Reserve. Never miss a reservation. You can avoid costly no-shows with our "credit card holds" system. Credit card deposits can also be taken for specific dates and times.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Aloha
No
Lightspeed Retail
No
Maitre'D POS
No
Mango Voice
No
Oracle MICROS POS
No
POSitouch
No
Square POS
No
Squirrel POS
No
Telegram
No
Tripadvisor
No
Integrations
Aloha
Yes
Lightspeed Retail
Yes
Maitre'D POS
Yes
Mango Voice
Yes
Oracle MICROS POS
Yes
POSitouch
Yes
Square POS
Yes
Squirrel POS
Yes
Telegram
Yes
Tripadvisor
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$109 per month
Pro Plan - $109 per month (unlimited covers)
Ultimate - $169 per month (unlimited covers)
Enterprise - 10+ licenses
Ultimate - $169 per month (unlimited covers)
Enterprise - 10+ licenses
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
JTECH
Country
United States
Website
www.jtech.com
Vendor Details
Company Name
ResSolutions
Founded
2009
Country
Canada
Website
resosolutions.com/restaurant-reservation-system
Product Features
Restaurant Management
Billing & Invoicing
Yes
Built-in Accounting
Yes
Employee Management
Yes
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
Yes
Sales Tracking
No
Table Management
Yes
Wait List Management
Yes
Waitstaff Management
Yes
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Waitlist
Alerts/Notifications
No
Customer Database
No
For Restaurants
No
Prioritization
No
Public Waitlist
No
Reporting & Statistics
No
Self Check-in
No
Waiting Time Tracking
No
Waitlist Status Tracking
No
Product Features
Restaurant Reservations
Capacity Monitoring
Yes
Custom Reservation Inventory
Yes
Deposits / Prepayment Processing
Yes
Email Marketing
Yes
Facebook Reservations
Yes
Feedback Management
Yes
Guest Data
Yes
Guest Notifications
Yes
Mobile App Booking
Yes
Online / Website Reservations
Yes
Reminders
Yes
Reporting / Analytics
Yes
Seat / Table Optimization
Yes
Text/SMS Communications
Yes
Waitlist Management
Yes
