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Description
HostConcepts® offers a comprehensive solution for managing restaurant tables and waitlists seamlessly. With this platform, you can efficiently oversee your waitlist, monitor reservations, and enhance table and server organization effortlessly. Maintain communication with your guests through unlimited text messaging options. Integrate a JTECH Guest Paging system to ensure you connect with all patrons according to their preferences. HostConcepts empowers you to manage your front-of-house operations while delivering an exceptional guest experience, allowing you the flexibility to choose features tailored to your business requirements. Send reservation reminders to guests 24 hours ahead and notify them when their table becomes available via text messages. Additionally, you can incorporate a TAP-AHEAD™ link on your website or mobile app, making it easy for guests to add themselves to your waitlist at their convenience. This solution is perfect for not just restaurants, but also pharmacies, salons, and various other businesses that can enhance their client management by automating the waitlist process, thereby improving overall efficiency. By adopting HostConcepts, you can streamline operations and elevate customer satisfaction in any service-oriented environment.
Description
Importing guest information from spreadsheets or address books eliminates the need for manual re-typing. You have the flexibility to decide which guests should be seated together or kept apart, allowing for various seating dynamics. Test out different configurations by using various table shapes and sizes, including options such as ‘E’ shaped tables and rows. With a simple click, you can automatically assign guests to their seats based on your preferences regarding their seating arrangements. Furthermore, you can easily adjust the seating by dragging and dropping individual guests or groups to create the perfect setup. The tool also enables you to visualize aspects like gender, family groups, VIP status, and individual seating preferences. You can generate printed charts organized by either guest name or table assignment. Additionally, it allows for the printing of place cards, table cards, escort cards, invitations, thank you notes, address labels, and various stationery items. Users can customize fonts and colors to suit their event's theme, and they can also incorporate color-coded dots to indicate meal choices and add images for a personal touch. This level of customization helps ensure that each event reflects the host's unique vision.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
JTECH
Country
United States
Website
www.jtech.com
Vendor Details
Company Name
Oryx Digital
Founded
2005
Country
United Kingdom
Website
www.perfecttableplan.com
Product Features
Restaurant Management
Billing & Invoicing
Yes
Built-in Accounting
Yes
Employee Management
Yes
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
Yes
Sales Tracking
No
Table Management
Yes
Wait List Management
Yes
Waitstaff Management
Yes
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Waitlist
Alerts/Notifications
No
Customer Database
No
For Restaurants
No
Prioritization
No
Public Waitlist
No
Reporting & Statistics
No
Self Check-in
No
Waiting Time Tracking
No
Waitlist Status Tracking
No
Product Features
Catering
Banquet Management
Yes
Billing & Invoicing
No
Booking Management
No
Calendar Management
No
Contract Management
No
Costing
No
Customer Database
No
Event Management
Yes
Facility Management
No
Inventory Management
No
Kitchen / Menu Management
No
Order Management
No
Quote Management
No
Recipe Management
No
Waitstaff Management
No
Event Management
Attendee Management
Yes
Badge Management
Yes
Conferences / Conventions
No
Exhibit / Vendor Management
No
Gamification
Yes
Room Block Management
No
Social Media Promotion
Yes
Sponsorship Management
No
Surveys & Feedback
No
Ticketing
No
Volunteer Management
Yes
Weddings / Parties
Yes
