Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
The Horizon hosted phone system is a comprehensive solution for business communication, offering a wide array of both fixed and mobile telephony functions through a user-friendly web interface. As the leading cloud telephony option available today, Horizon boasts an extensive feature set designed to cater to the needs of businesses of all sizes and structures. Cavendish has been a pioneer in providing the Horizon system, accumulating significant expertise in its setup, installation, training, and support for various phone system configurations that contemporary businesses demand. With the capability to implement auto attendant features, businesses can streamline call routing by presenting callers with menu options. Additionally, users can access their phone number and customize settings from any enabled device within the organization, enhancing flexibility and efficiency in communication. This adaptability makes Horizon an invaluable asset for modern companies aiming to optimize their telephony solutions.
Description
Quo transforms business communications by merging phone calls, texts, and customer data into a shared, AI-driven environment. Its standout feature, Sona, acts as a virtual answering agent available 24/7 to engage callers, provide business-specific answers, and transfer conversations as needed. The platform gives businesses full oversight with unified conversation threads that consolidate every interaction across channels. Built-in CRM capabilities allow teams to manage contacts, add notes, and maintain context throughout the customer journey. Quo AI further boosts productivity with features like real-time transcription, call summaries, actionable recommendations, and AI-driven tags that automatically categorize interactions. Collaboration tools such as shared numbers, group calling, and warm transfers ensure smooth teamwork, while analytics provide managers with insight into performance trends. Customizable workflows, including scheduled messages, auto-replies, and full call flow control, give businesses flexibility to tailor communication. Backed by thousands of positive G2 reviews and trusted by over 60,000 companies, Quo is a proven solution for growing businesses that want faster, smarter, and more connected customer support.
API Access
Has API
No
API Access
Has API
No
Integrations
ActiveLens
No
Axis LMS
No
Chatlease
No
Cloud9
Yes
Gamma
Yes
Google Contacts
No
Grok Bot
No
HubSpot CRM
No
HubSpot Customer Platform
No
MiCloud Connect
Yes
Integrations
ActiveLens
Yes
Axis LMS
Yes
Chatlease
Yes
Cloud9
No
Gamma
No
Google Contacts
Yes
Grok Bot
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
MiCloud Connect
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$19 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cavendish
Country
United Kingdom
Website
www.cavcoms.com/horizon/
Vendor Details
Company Name
Quo
Founded
2018
Country
United States
Website
www.quo.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
No
Call Recording
Yes
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
No
IVR / Voice Recognition
No
Ring Groups
Yes
SIP Trunking
No
Unified Communications
Yes
Voice Quality Enhancement
No
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No