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Description
Hoogly transforms conventional employee engagement surveys by utilizing conversational AI that not only listens attentively but also analyzes sentiment on the spot, facilitating impactful actions throughout the organization. This innovative approach is tailored for teams that conduct surveys yet still perceive a lack of tangible change: employees remain reluctant to express themselves, leaders struggle to gain the necessary insights, and HR often bears the burden of unresolved issues alone. Hoogly uncovers genuine conversations, addressing topics such as stress, managerial conflicts, misalignment, feelings of undervaluation, workload challenges, overall wellbeing, obstacles, and team dynamics. Its AI-driven culture companion, Venn, engages in unbiased 1:1 discussions with each employee, all while avoiding the impression of a constantly monitoring system. Teams have the flexibility to determine the frequency of these interactions based on their specific business requirements, with employees receiving notifications via Slack or Teams at the appropriate times to share their feedback. This shift not only enhances communication but also fosters a more open and responsive workplace culture.
Description
The fastest and simplest method to collect valuable insights from both your customers and team members is now at your fingertips. You can begin within minutes and join the ranks of thousands of organizations that are refining their customer interactions and employee satisfaction. Instantly gather feedback through a tablet or a dedicated device, even when offline. This system provides the versatility to collect information in various settings, whether you’re seeking customer opinions, attracting leads at a trade show, conducting on-location market analysis, or performing an onsite evaluation. Dispatch timely, personalized email surveys to gauge the sentiments of your customers and staff alike. Monitor essential experience metrics such as NPS, eNPS, CSAT, or customer effort score effortlessly. Leverage SurveyKiosk, a comprehensive and scalable solution that captures immediate feedback at critical moments throughout the customer journey. By understanding the reasons behind customer and employee satisfaction or dissatisfaction, you can make informed improvements that drive success. Embracing this approach will empower your organization to adapt and thrive in a competitive landscape.
API Access
Has API
API Access
Has API
Integrations
Microsoft Teams
Slack
HubSpot CRM
HubSpot Customer Platform
Salesforce
ServiceNow
Shopify
Integrations
Microsoft Teams
Slack
HubSpot CRM
HubSpot Customer Platform
Salesforce
ServiceNow
Shopify
Pricing Details
$6 per month
Free Trial
Free Version
Pricing Details
$23.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hoogly
Website
hoogly.ai/
Vendor Details
Company Name
Surveyapp
Country
United Kingdom
Website
www.surveyapp.io
Product Features
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
