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Description
Hoodys is a platform for optimizing hotels operations and guest satisfaction.
Hoodys is a hotel optimization company that aims to increase revenue, safety and efficiency for guests.
Hoteliers can manage hotel operations and tasks efficiently and smoothly.
Hoodys uses edge computing and AI technologies to automate the hospitality industry and ensure safety for guests.
Description
Tattle stands out as the premier Customer Experience Improvement (CXI) platform tailored for restaurant and hospitality managers to gather and respond to guest feedback effectively. In today's competitive landscape, traditional methods such as online reviews or mystery shoppers fail to meet the strategic needs of modern restaurant operators. A robust feedback system that identifies key opportunities through a data-driven methodology is essential. That's why Tattle employs causation-based surveys that boast an impressive 94% completion rate, providing you with 20 times more data compared to other options. Additionally, Tattle harnesses the power of Machine Learning to prioritize the most impactful opportunities that enhance guest satisfaction and drive revenue. Operators can establish monthly targets based on the specific opportunities unique to each location, ensuring the team is aligned and focused on executing actionable items while monitoring their progress over time. Furthermore, Tattle offers comprehensive tracking of important metrics and allows operators to compare reports across various parameters such as daypart, ordering channels, top box scores, incident rates, and more to optimize performance. This multifaceted approach ultimately empowers operators to make informed decisions that lead to improved guest experiences and business outcomes.
API Access
Has API
No
API Access
Has API
No
Integrations
Alpine IQ
No
Incentivio
No
Lunchbox
No
Olo
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Hoodys
Country
India
Website
www.hoodys.in/
Vendor Details
Company Name
Tattle
Website
www.gettattle.com
Product Features
Cloud Communication Platform
Audio / Video Conferencing
No
Call Center
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
IVR / Voice Recognition
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
No
Trend Analysis
No
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
No
Employee Communication Tools
Activity / News Feed
No
Audio / Video Conferencing
No
Blogs
No
Chat / Messaging
Yes
Employee Directory
No
Event Calendar
No
File Sharing
No
Knowledge Management
No
Newsletter Management
No
Surveys & Feedback
No
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
Yes
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
Yes
Single Property
No
Vacation Rental
No
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
No
Trend Analysis
No
