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features
design
support

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Description

Hoodys is a platform for optimizing hotels operations and guest satisfaction. Hoodys is a hotel optimization company that aims to increase revenue, safety and efficiency for guests. Hoteliers can manage hotel operations and tasks efficiently and smoothly. Hoodys uses edge computing and AI technologies to automate the hospitality industry and ensure safety for guests.

Description

M3 Insight is a self-service business intelligence tool designed for hotel management companies and owners, centralizing data and acting as the definitive source for a hotel's portfolio. This application empowers hoteliers to generate reports using data from prominent industry sources, such as M3 Accounting Core, M3 Budget and Forecast, STR, GSS, OTB, M3 Labor Management, and various third-party labor data providers. By alleviating the difficulties associated with gathering and managing information from diverse systems, Insight enables hoteliers to swiftly obtain critical insights as required. Users benefit from the capability to automatically import data via APIs and proprietary methods, consolidating essential information into a single repository. This efficiency allows hoteliers to generate reports and analyze data promptly to address inquiries effectively. Moreover, M3 has expedited the implementation timeline, granting quicker access to the strengths of hotel business intelligence than ever before, ensuring that businesses can leverage valuable insights without extensive delays. This innovative approach not only enhances decision-making but also supports overall operational efficiency in the hospitality sector.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

M3 Accounting Core No 
M3 Labor Management No 

Integrations

M3 Accounting Core Yes 
M3 Labor Management Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Hoodys

Country

India

Website

www.hoodys.in/

Vendor Details

Company Name

M3

Founded

1998

Country

United States

Website

www.m3as.com/insight/

Product Features

Cloud Communication Platform

Audio / Video Conferencing No 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
IVR / Voice Recognition No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management No 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging Yes 
Employee Directory No 
Event Calendar No 
File Sharing No 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) Yes 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management Yes 
Single Property No 
Vacation Rental No 

Product Features

HR Analytics

Compensation Plan Modeling No 
Dashboard No 
HR Metrics Library No 
Leave & Absence Reporting No 
Predictive Modeling No 
Recruiting Management No 
Succession Planning No 
Talent Management No 
Trend Analysis No 
Turnover Tracking No 

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