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Description
Hoodys is a platform for optimizing hotels operations and guest satisfaction.
Hoodys is a hotel optimization company that aims to increase revenue, safety and efficiency for guests.
Hoteliers can manage hotel operations and tasks efficiently and smoothly.
Hoodys uses edge computing and AI technologies to automate the hospitality industry and ensure safety for guests.
Description
Mastel Hospitality delivers worldwide technological solutions focused on enhancing Hotel Management through innovative software applications. Our mission is to simplify workflows, processes, and information management before, during, and after the implementation of technology in hotels. We strive to equip hotel professionals with the necessary knowledge, tools, and insights to propel their businesses forward. By optimizing operations, we help you achieve exceptional customer satisfaction while maximizing revenue potential. With over three decades of experience in the hospitality sector, we are regarded as global authorities in hotel consulting. Our team comprises certified specialists in various hotel management software, including Oracle – Opera, Micros, and Simphony, as well as Business Intelligence solutions, complemented by our own development team that possesses extensive expertise within the hospitality industry. We pride ourselves on our commitment to innovation and excellence, ensuring that our clients remain competitive in a rapidly evolving market.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hoodys
Country
India
Website
www.hoodys.in/
Vendor Details
Company Name
Mastel Hospitality
Country
Spain
Website
www.mastelhospitality.com
Product Features
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Employee Communication Tools
Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
