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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Empower new employees globally with just a single click by automating your equipment management processes. Let Hofy take care of the logistics, ensuring that your HR operations are streamlined through automated delivery and retrieval of equipment worldwide. You can oversee the complete lifecycle of remote equipment—from delivery to recovery—all in one centralized platform. Enhance your organization’s security and efficiency with adaptable IT services that grow alongside your needs. We are dedicated to fostering a world where geographic limitations do not hinder exceptional work, and we firmly believe that outstanding work begins with the proper tools. Our service simplifies the provision and management of home office equipment on a global scale, enabling your teams to excel no matter where they are located. Hofy is the quickest, simplest, and most compliant solution for outfitting your international teams for remote work. Distribute and collect equipment across the globe in mere seconds, allowing your teams to focus on their core responsibilities. Establish a scalable system for equipping new hires, ensuring they have everything they need to succeed from their very first day. With Hofy, the future of remote work is not just accessible; it’s effortless.

Description

At SightCall, we believe the more you see, the better you serve. See more, solve faster, serve better. SightCall enables you to deliver instant service through enriched video so you can guarantee remarkable customer experiences every time. SightCall enables your agents and technicians to solve customer problems faster through remote, guided interaction. By sharing live video enriched with augmented content, you can ensure remarkable customer experiences every time. Trust a platform built on a secure global network that works when and where you need it.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BambooHR
Charlie HR
Freshteam
Genesys Cloud CX
HiBob
Humaans
Microsoft 365
SAP Store
Sage BusinessWorks
Salesforce Agentforce Service
Square POS
Workday Extend

Integrations

BambooHR
Charlie HR
Freshteam
Genesys Cloud CX
HiBob
Humaans
Microsoft 365
SAP Store
Sage BusinessWorks
Salesforce Agentforce Service
Square POS
Workday Extend

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hofy

Country

United Kingdom

Website

www.hofy.com

Vendor Details

Company Name

SightCall

Founded

2008

Country

USA, France, Singapore, Germany, UK, Australia, Canada

Website

www.sightcall.com

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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