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ease
features
design
support

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Description

The SmartBen platform empowers you to make informed decisions effortlessly. Are you interested in becoming a seasonal benefit counselor? Since its acquisition by Alight in August 2019, Hodges-Mace has enhanced its offerings through the versatile SmartBen platform and personalized enrollment services, now a part of Alight’s comprehensive solution suite. At Alight, we pride ourselves on being a strategic partner for human capital management and business solutions. By connecting insights related to your workforce, their work environment, and their personal lives, we unlock unprecedented opportunities for enterprise growth. Recognizing that employees require both resources and motivation to excel is essential, but addressing their personal challenges and aspirations is equally crucial. When you actively engage in enhancing every aspect of their lives, you foster a culture of high performance and satisfaction. Your workforce is the driving force behind your organizational strategy, the management of your assets, the pursuit of your vision, and the delivery of exceptional customer experiences. Beyond their professional duties, employees are also invested in their health, well-being, and financial stability, which are vital components of their overall performance.

Description

Experience a health benefits program that prioritizes members and keeps them coming back for more. Our Care Guides, who are knowledgeable real people, provide quick and compassionate assistance to help users locate and schedule care seamlessly in real time, boasting an average initial response time of just 45 seconds. Medefy consolidates all elements of your benefits plan into a single, easy-to-navigate app hub, streamlining member access and decision-making. Members receive support even before they realize they need it, with guidance provided at every stage of their care journey. This ensures that they maximize the value of your benefits program. Unlike other platforms that complicate the user experience with multiple layers of hurdles before reaching a representative, Medefy offers immediate, on-the-spot assistance, preventing users from facing critical health decisions in isolation. Ultimately, we believe that everyone deserves a simpler and more supportive approach to managing their health benefits.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hodges-Mace

Founded

2004

Country

United States

Website

www.hodgesmace.com

Vendor Details

Company Name

Medefy

Founded

2013

Country

United States

Website

www.medefy.com

Product Features

Benefits Administration

COBRA Administration
Claims Management
Deduction Management
Disability Insurance Administration
Employee Benefits Administration
FMLA Administration
FSA Administration
Flexible Spending Accounts
For Brokers
For Employers
HIPAA Compliant
Health Insurance Administration
Life Insurance Administration
Online Benefits Enrollment
Premium Billing
Provider Management
Retiree Administration
Retirement Plan Management

Product Features

Benefits Administration

COBRA Administration
Claims Management
Deduction Management
Disability Insurance Administration
Employee Benefits Administration
FMLA Administration
FSA Administration
Flexible Spending Accounts
For Brokers
For Employers
HIPAA Compliant
Health Insurance Administration
Life Insurance Administration
Online Benefits Enrollment
Premium Billing
Provider Management
Retiree Administration
Retirement Plan Management

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