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Description
Transform every email into a chance for feedback by incorporating 'Smileys' in your team's email signatures or by soliciting feedback when necessary. Hively's smileys provide a fun and approachable way for customers to share their thoughts with a simple click. By integrating the Hively snippet into your email signature or sending direct feedback requests through Hively, you can gather insights effortlessly and cost-effectively. Whether you use Outlook, Gmail, Yahoo, or platforms like Zendesk, Desk, Helpscout, and Salesforce, Hively seamlessly fits into any email client, CRM, or ticketing system you have in place. Understanding that you can only value what you measure, Hively equips you with the necessary tools to translate customer feedback into a clear understanding of both their needs and your team's effectiveness. The Leaderboard feature allows you to quickly identify your highest performing team members, while benchmarks provide insights into your overall performance, and an advanced reporting tool offers the ability to delve into the specifics. Additionally, email summaries and notifications ensure that you remain informed about all feedback received, enabling you to continuously improve your approach. By utilizing Hively, you create a culture of open communication and consistent enhancement within your organization.
Description
The Change Shop™ offers a streamlined approach for leaders to facilitate organizational change with greater efficiency and reduced costs, providing advanced tools for analyzing and managing employee input within a single subscription. This resource enables you to swiftly distribute concise, mobile-friendly assessments via email to gather feedback from team members on the overall effectiveness of the change process. The repercussions of failing to manage change effectively can be severe, making it essential to evaluate your readiness for upcoming initiatives and ensure adherence to best practices. Additionally, this tool allows you to measure perceptions from other managers and team leaders regarding the progress of the change. By consolidating feedback across your leadership group, you can generate tailored reports that reflect the collective insights. Prior to launching your next significant change effort, utilize this tool to simulate various scenarios and pinpoint potential risks specific to your sector, ensuring you are well-prepared for the challenges ahead. Effective change management is not just about implementation; it’s also about understanding the nuances of team dynamics and readiness.
API Access
Has API
API Access
Has API
Integrations
CodeTwo Email Signatures 365
Desktop.com
Pricing Details
$15 per month
Free Trial
Free Version
Pricing Details
$29 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hively
Country
United States
Website
teamhively.com
Vendor Details
Company Name
The Change Shop
Founded
2017
Country
United States
Website
www.thechangeshop.com
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Employee Recognition
Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards
Product Features
Change Management
Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management