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Description
Transform every email into a chance for feedback by incorporating 'Smileys' in your team's email signatures or by soliciting feedback when necessary. Hively's smileys provide a fun and approachable way for customers to share their thoughts with a simple click. By integrating the Hively snippet into your email signature or sending direct feedback requests through Hively, you can gather insights effortlessly and cost-effectively. Whether you use Outlook, Gmail, Yahoo, or platforms like Zendesk, Desk, Helpscout, and Salesforce, Hively seamlessly fits into any email client, CRM, or ticketing system you have in place. Understanding that you can only value what you measure, Hively equips you with the necessary tools to translate customer feedback into a clear understanding of both their needs and your team's effectiveness. The Leaderboard feature allows you to quickly identify your highest performing team members, while benchmarks provide insights into your overall performance, and an advanced reporting tool offers the ability to delve into the specifics. Additionally, email summaries and notifications ensure that you remain informed about all feedback received, enabling you to continuously improve your approach. By utilizing Hively, you create a culture of open communication and consistent enhancement within your organization.
Description
Transforming daily employee feedback into an enjoyable and engaging experience can significantly enhance workplace culture, where individuals feel truly valued for their contributions. By making feedback sessions with managers and peers more fun, teams can foster stronger relationships and improve collaboration. Providing immediate feedback tends to resonate more than comments made during annual evaluations, while public acknowledgments enhance visibility and contribute to a positive organizational atmosphere. Additionally, taking the time to learn about employees’ strengths can unveil hidden talents, and this knowledge becomes a shared asset among team members who interact with them regularly. It’s crucial that rewards, including bonuses, reflect an employee's genuine impact on the organization, and the decision to distribute these rewards can involve everyone, promoting a culture of mutual appreciation. This daily recognition not only elevates employees’ sense of value but also allows team members to share their gratitude openly or privately, fostering a supportive environment where everyone feels encouraged to shine. In this way, a vibrant feedback culture can be created, leading to happier and more motivated employees.
API Access
Has API
API Access
Has API
Integrations
CodeTwo Email Signatures 365
Desktop.com
Sigsync
Pricing Details
$15 per month
Free Trial
Free Version
Pricing Details
$3 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hively
Country
United States
Website
teamhively.com
Vendor Details
Company Name
Teambuzz
Founded
2017
Country
Poland
Website
teambuzz.io
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Employee Recognition
Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards
Product Features
Employee Recognition
Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards