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Description
                    Transform every email into a chance for feedback by incorporating 'Smileys' in your team's email signatures or by soliciting feedback when necessary. Hively's smileys provide a fun and approachable way for customers to share their thoughts with a simple click. By integrating the Hively snippet into your email signature or sending direct feedback requests through Hively, you can gather insights effortlessly and cost-effectively. Whether you use Outlook, Gmail, Yahoo, or platforms like Zendesk, Desk, Helpscout, and Salesforce, Hively seamlessly fits into any email client, CRM, or ticketing system you have in place. Understanding that you can only value what you measure, Hively equips you with the necessary tools to translate customer feedback into a clear understanding of both their needs and your team's effectiveness. The Leaderboard feature allows you to quickly identify your highest performing team members, while benchmarks provide insights into your overall performance, and an advanced reporting tool offers the ability to delve into the specifics. Additionally, email summaries and notifications ensure that you remain informed about all feedback received, enabling you to continuously improve your approach. By utilizing Hively, you create a culture of open communication and consistent enhancement within your organization.
                
            
        
            Description
                    Matter launches Feedback Friday every week, creating an opportunity for your team to engage in meaningful feedback exchanges. This event allows team members to publicly acknowledge each other through Kudos on platforms like Slack or Microsoft Teams, fostering a culture of appreciation and support. As team members react and express their gratitude, the atmosphere of collaboration becomes even more pronounced. Enhance team involvement by utilizing integrated Slack reminders, tracking feedback streaks, and providing insightful recaps. Begin with Kudos and elevate your team's capabilities through skill-focused surveys and ongoing feedback mechanisms. With Matter, you can easily implement regular feedback sessions throughout the year, selecting from over 30 professional skills to assess and improve upon consistently. Additionally, you can utilize a personalized feedback link to collect insights via text, email, or Slack, all without the need for sign-ups. Make feedback a seamless part of your team’s routine to encourage continuous growth and development.
                
            
        
            API Access
            
                Has API
            
            
        
        
    
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    CodeTwo Email Signatures 365
            
            
        
        
    
        
        
            
                
    Desktop.com
            
            
        
        
    
        
        
            
                
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    CodeTwo Email Signatures 365
            
            
        
        
    
        
        
            
                
    Desktop.com
            
            
        
        
    
        
        
            
                
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            Pricing Details
        $15 per month
        
    
    
    
        
        
            
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                Free Version
            
            
        
        
    
            Pricing Details
        $4 per seat per month
        
    
    
    
        
        
            
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                On-Premises
            
            
        
        
    
        
        
            
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                Customer Support
            
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                Live Rep (24/7)
            
            
        
        
    
        
        
            
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                Live Rep (24/7)
            
            
        
        
    
        
        
            
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                Types of Training
            
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                Types of Training
            
                Training Docs
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Live Training (Online)
            
            
        
        
    
        
        
            
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                Vendor Details
Company Name
Hively
Country
United States
Website
teamhively.com
Vendor Details
Company Name
Matter
Founded
2017
Country
United States
Website
matterapp.com
Product Features
Customer Satisfaction
                                        360 Degree Feedback
                                        
                                    
                                    
                                    
                                        Analytics
                                        
                                    
                                    
                                    
                                        Call Reporting
                                        
                                    
                                    
                                    
                                        Complaint Monitoring
                                        
                                    
                                    
                                    
                                        Feedback Collection
                                        
                                    
                                    
                                    
                                        Survey Management
                                        
                                    
                            
                        Employee Recognition
                                        Goals
                                        
                                    
                                    
                                    
                                        Leaderboards / Activity Tracking
                                        
                                    
                                    
                                    
                                        Manager-to-Peer Recognition
                                        
                                    
                                    
                                    
                                        Mention Management
                                        
                                    
                                    
                                    
                                        Nominations
                                        
                                    
                                    
                                    
                                        Peer-to-Peer Recognition
                                        
                                    
                                    
                                    
                                        Performance Management
                                        
                                    
                                    
                                    
                                        Rewards Catalog
                                        
                                    
                                    
                                    
                                        Rewards Points
                                        
                                    
                                    
                                    
                                        Social Recognition
                                        
                                    
                                    
                                    
                                        eCards
                                        
                                    
                            
                        Product Features
Employee Recognition
                                        Goals
                                        
                                    
                                    
                                    
                                        Leaderboards / Activity Tracking
                                        
                                    
                                    
                                    
                                        Manager-to-Peer Recognition
                                        
                                    
                                    
                                    
                                        Mention Management
                                        
                                    
                                    
                                    
                                        Nominations
                                        
                                    
                                    
                                    
                                        Peer-to-Peer Recognition
                                        
                                    
                                    
                                    
                                        Performance Management
                                        
                                    
                                    
                                    
                                        Rewards Catalog
                                        
                                    
                                    
                                    
                                        Rewards Points
                                        
                                    
                                    
                                    
                                        Social Recognition
                                        
                                    
                                    
                                    
                                        eCards