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features
design
support

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Description

Transform every email into a chance for feedback by incorporating 'Smileys' in your team's email signatures or by soliciting feedback when necessary. Hively's smileys provide a fun and approachable way for customers to share their thoughts with a simple click. By integrating the Hively snippet into your email signature or sending direct feedback requests through Hively, you can gather insights effortlessly and cost-effectively. Whether you use Outlook, Gmail, Yahoo, or platforms like Zendesk, Desk, Helpscout, and Salesforce, Hively seamlessly fits into any email client, CRM, or ticketing system you have in place. Understanding that you can only value what you measure, Hively equips you with the necessary tools to translate customer feedback into a clear understanding of both their needs and your team's effectiveness. The Leaderboard feature allows you to quickly identify your highest performing team members, while benchmarks provide insights into your overall performance, and an advanced reporting tool offers the ability to delve into the specifics. Additionally, email summaries and notifications ensure that you remain informed about all feedback received, enabling you to continuously improve your approach. By utilizing Hively, you create a culture of open communication and consistent enhancement within your organization.

Description

Joyous has rebuilt employee feedback to fit the needs of modern businesses. It is the only feedback tool that is specifically designed for organizations that promote trust, action, and autonomy. Joyous is built around owner feedback. Joyous allows you to give feedback and help your leaders turn it into actions. Traditional anonymous feedback systems focus on measurement and not change. Joyous uses feedback to solve business problems and improve customer outcomes. Establish trust and build a culture of trust. Create psychological safety so that everyone feels comfortable giving feedback. Encourage people to share their feedback and drive follow-up actions. Understanding adoption within the organization. Learn how Agile ways of working adoption is progressing by cohort. Find your champions, identify roadblocks and get recommendations to help you adopt.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CodeTwo Email Signatures 365
Desktop.com
Google
Microsoft 365
Okta
Salesforce
ServiceNow
Sigsync

Integrations

CodeTwo Email Signatures 365
Desktop.com
Google
Microsoft 365
Okta
Salesforce
ServiceNow
Sigsync

Pricing Details

$15 per month
Free Trial
Free Version

Pricing Details

$99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hively

Country

United States

Website

teamhively.com

Vendor Details

Company Name

Joyous

Founded

2018

Country

New Zealand

Website

bejoyous.ai

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Recognition

Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards

Product Features

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Alternatives

Alternatives

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Hive

Hive HR
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