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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Transform every email into a chance for feedback by incorporating 'Smileys' in your team's email signatures or by soliciting feedback when necessary. Hively's smileys provide a fun and approachable way for customers to share their thoughts with a simple click. By integrating the Hively snippet into your email signature or sending direct feedback requests through Hively, you can gather insights effortlessly and cost-effectively. Whether you use Outlook, Gmail, Yahoo, or platforms like Zendesk, Desk, Helpscout, and Salesforce, Hively seamlessly fits into any email client, CRM, or ticketing system you have in place. Understanding that you can only value what you measure, Hively equips you with the necessary tools to translate customer feedback into a clear understanding of both their needs and your team's effectiveness. The Leaderboard feature allows you to quickly identify your highest performing team members, while benchmarks provide insights into your overall performance, and an advanced reporting tool offers the ability to delve into the specifics. Additionally, email summaries and notifications ensure that you remain informed about all feedback received, enabling you to continuously improve your approach. By utilizing Hively, you create a culture of open communication and consistent enhancement within your organization.

Description

Hives offers a straightforward solution for gathering, developing, and prioritizing ideas within your organization. This innovative platform allows you to collect, arrange, and oversee all necessary ideas, insights, and feedback, empowering you to collaboratively shape the future and enhance decision-making processes. By facilitating end-to-end innovation management, Hives enables you to tackle your most pressing challenges with contributions from the key individuals in your team. Your employees possess a wealth of brilliant ideas; leveraging these can significantly advance your business growth. Identifying the most effective ideas to address challenges and prepare for future opportunities can often be daunting. However, with Hives, engaging stakeholders and obtaining essential insights becomes a seamless process, beneficial for anyone involved in innovation, sustainability, quality assurance, business development, or related fields. Organizing your tasks should not pose a major hurdle; with Hives, simply establish the desired channels and embark on the projects that will help you start exploring new possibilities. This platform not only simplifies idea management but also fosters a culture of collaboration and creativity among your team members.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CodeTwo Email Signatures 365
Desktop.com
Sigsync

Integrations

CodeTwo Email Signatures 365
Desktop.com
Sigsync

Pricing Details

$15 per month
Free Trial
Free Version

Pricing Details

$12 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hively

Country

United States

Website

teamhively.com

Vendor Details

Company Name

Hives.co

Country

Sweden

Website

www.hives.co

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Recognition

Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards

Product Features

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Alternatives

Alternatives

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