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Description
Transform every email into a chance for feedback by incorporating 'Smileys' in your team's email signatures or by soliciting feedback when necessary. Hively's smileys provide a fun and approachable way for customers to share their thoughts with a simple click. By integrating the Hively snippet into your email signature or sending direct feedback requests through Hively, you can gather insights effortlessly and cost-effectively. Whether you use Outlook, Gmail, Yahoo, or platforms like Zendesk, Desk, Helpscout, and Salesforce, Hively seamlessly fits into any email client, CRM, or ticketing system you have in place. Understanding that you can only value what you measure, Hively equips you with the necessary tools to translate customer feedback into a clear understanding of both their needs and your team's effectiveness. The Leaderboard feature allows you to quickly identify your highest performing team members, while benchmarks provide insights into your overall performance, and an advanced reporting tool offers the ability to delve into the specifics. Additionally, email summaries and notifications ensure that you remain informed about all feedback received, enabling you to continuously improve your approach. By utilizing Hively, you create a culture of open communication and consistent enhancement within your organization.
Description
Hives offers a straightforward solution for gathering, developing, and prioritizing ideas within your organization. This innovative platform allows you to collect, arrange, and oversee all necessary ideas, insights, and feedback, empowering you to collaboratively shape the future and enhance decision-making processes. By facilitating end-to-end innovation management, Hives enables you to tackle your most pressing challenges with contributions from the key individuals in your team. Your employees possess a wealth of brilliant ideas; leveraging these can significantly advance your business growth. Identifying the most effective ideas to address challenges and prepare for future opportunities can often be daunting. However, with Hives, engaging stakeholders and obtaining essential insights becomes a seamless process, beneficial for anyone involved in innovation, sustainability, quality assurance, business development, or related fields. Organizing your tasks should not pose a major hurdle; with Hives, simply establish the desired channels and embark on the projects that will help you start exploring new possibilities. This platform not only simplifies idea management but also fosters a culture of collaboration and creativity among your team members.
API Access
Has API
API Access
Has API
Integrations
CodeTwo Email Signatures 365
Desktop.com
Sigsync
Pricing Details
$15 per month
Free Trial
Free Version
Pricing Details
$12 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hively
Country
United States
Website
teamhively.com
Vendor Details
Company Name
Hives.co
Country
Sweden
Website
www.hives.co
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Employee Recognition
Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards
Product Features
Idea Management
Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking