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Average Ratings 3 Ratings

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support

Description

Property management software tailored for the hospitality, accommodation, management rights, and real estate sectors enhances operational efficiency and profitability. With cutting-edge technology, these solutions promise increased bookings, greater profits, and the freedom to focus on guest satisfaction. From front desk reservation systems to high-performing booking engines and mobile applications, you can find customized software options that cater to your specific requirements. Our channel management software can be utilized on its own or integrated with our trust accounting system and property management software for a comprehensive approach. Streamline all your property management tasks with a singular software platform. HiRUM PMS stands out as a holistic property management solution, meticulously crafted for the demands of busy property managers and hoteliers. Built by industry professionals, our next-generation technology addresses the unique challenges and needs faced by your business. Embrace the future of property management with tools designed to elevate your operational capabilities and enhance guest experiences.

Description

RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe. The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience. With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more. It is also intuitive and simple to use and offers outstanding support, should you need it. Try it for free for 14 days.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

RoomPriceGenie Yes 
AFAS Software No 
Cendyn Guestrev Yes 
Cendyn Loyalty Yes 
Duve No 
Event Temple No 
Expedia No 
GuestCentric No 
HiJiffy No 
Jamezz No 
Lighthouse No 
QuickBooks Online No 
Salto No 
Toast POS No 
Tripadvisor No 
TrustYou Yes 
Twinfield No 
iVvy Event Management No 

Integrations

RoomPriceGenie Yes 
AFAS Software Yes 
Cendyn Guestrev No 
Cendyn Loyalty No 
Duve Yes 
Event Temple Yes 
Expedia Yes 
GuestCentric Yes 
HiJiffy Yes 
Jamezz Yes 
Lighthouse Yes 
QuickBooks Online Yes 
Salto Yes 
Toast POS Yes 
Tripadvisor Yes 
TrustYou No 
Twinfield Yes 
iVvy Event Management Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HiRUM Software Solutions

Founded

1981

Country

Australia

Website

www.hirum.com.au

Vendor Details

Company Name

RoomRaccoon

Founded

2017

Country

Netherlands

Website

roomraccoon.com

Product Features

Channel Management

Campaign Management No 
Channel Analytics No 
Incentive Management No 
Inventory Control No 
Lead Management No 
Opportunity Management No 
Order Management No 
Partner Management No 
Product Management No 
Reseller Management No 

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation No 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management Yes 
Dorms Yes 
Employee Management No 
GDS / OTA Integration Yes 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing Yes 
Property Database No 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management No 

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