Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Heroic is an open-source monitoring solution initially developed at Spotify to tackle challenges related to the large-scale collection and near real-time analysis of metrics. It comprises a limited number of specialized components that each serve distinct purposes. The system offers indefinite data retention, contingent upon adequate hardware investment, alongside federation capabilities that enable multiple Heroic clusters to connect and present a unified interface. A key component, Consumers, is tasked with the consumption of metrics, illustrating the system's design for efficiency. During the development of Heroic, it became evident that managing hundreds of millions of time series without sufficient context poses significant challenges. Additionally, the federation support facilitates the handling of requests across various independent Heroic clusters, allowing them to serve clients via a single global interface. This feature not only streamlines operations but also minimizes geographical traffic, as it allows individual clusters to function independently within their designated zones. Such capabilities ensure that Heroic remains a robust choice for organizations needing effective monitoring solutions.
Description
Heroic KB enables you to swiftly create an aesthetically pleasing and searchable knowledge base in just a few minutes. Featuring immediate search capabilities, article analytics, user feedback, email reports, and more, Heroic Knowledge Base delivers a refined experience for both you and your users. The platform boasts a contemporary design that enhances the appearance of your articles, ensuring they appear professional without any need for design expertise. If you wish to personalize it, numerous customization options are available to align it with your brand identity. With a well-structured category system and robust search functionality, finding the necessary information becomes a breeze. Heroic KB provides prompt answers to your customers, allowing them to receive assistance without having to wait for your or your team's response. Additionally, many visitors may not have a clear idea of what they need; Heroic KB's instant search feature offers suggestions as they type, enhancing their experience and satisfaction. This comprehensive tool not only streamlines information access but also fosters a more engaging interaction between users and the knowledge base.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Apache Cassandra
Yes
Apache Kafka
Yes
Elasticsearch
Yes
Google Cloud Bigtable
Yes
Integrations
Apache Cassandra
No
Apache Kafka
No
Elasticsearch
No
Google Cloud Bigtable
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Heroic
Website
spotify.github.io/heroic
Vendor Details
Company Name
Hero Themes
Website
herothemes.com/support/knowledge-base/heroic-knowledge-base-plugin-documentation/
Product Features
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
No
Decision Tree
Yes
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
No