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Description
Helpy is the customer service platform designed for companies that care about customer data security. Protect your data but don't compromise on providing customer support!
Helpy Pro is designed for private and on-premise deployments. It lets you avoid vendor lock in, own your data, and integrate with tools you already use to keep your data private and secure. Helpy has been downloaded over 500,000 times. Both the pro and open source versions are in use all around the globe.
Description
Mechanical lock and key systems serve as the primary defense for ensuring your security. Consequently, it is essential to implement a robust key management system that enables effective control and monitoring of secure keyed access within your organization. Our innovative cloud-based key-tracking software transforms the management of your key system, providing a modern solution. With SecurityRecords.com, you gain comprehensive visibility and control over every element of your key system, aided by intuitive dashboards and real-time updates. Unlike traditional paper files, spreadsheets, or desktop software, key tracking software offers unparalleled control over your key system. Inefficient key management can jeopardize your security, create unnecessary complications, and incur significant costs in both time and resources. Regardless of the type of lock and key system you utilize, InstaKey’s key-tracking software is designed to enhance your management of keyed security effectively. Explore how SecurityRecords.com compares to its competitors and discover the advantages it offers for your organization. This comprehensive approach to key management not only simplifies the process but also reinforces your overall security strategy.
API Access
Has API
API Access
Has API
Integrations
InstaKey
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Helpy.io, Inc.
Founded
2016
Country
United States
Website
helpy.io
Vendor Details
Company Name
InstaKey Security Systems
Founded
1983
Country
United States
Website
www.instakey.com/what-we-do/key-tracking-software
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Key Tracking
Access Controls/Permissions
Alerts/Notifications
Audit Trail
Barcoding / RFID
Check-in / Check-out
Key Holder Management
Lock Management
Master Key Management
Overdue Tracking
