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Average Ratings 11 Ratings

Total
ease
features
design
support

Description

Helper offers comprehensive support for almost all the functions required by a private practice. With more than 60 years of collective experience, our Support Experts are well-versed in both our solution and the complete claims process. Each team member not only delivers Billing Services to clients but also shares valuable insights on enhancing our offerings. Furthermore, Netsmart’s Innovation team dedicates over 10% of our annual revenue to continuously refine our solutions. Helper seamlessly connects with our OrderConnect solution, which provides access to the complete clinical record and facilitates electronic prescriptions. This commitment to support and innovation ensures that practices can operate smoothly and efficiently.

Description

Sunwave Health (Sunwave) drives healthy results for behavioral health and Substance Use Disorder treatment providers through a fully integrated solution that supports the entire treatment journey. Sunwave supports traditional capabilities provided by CRM, EMR, RCM, HR, and billing solutions. But we go father to ensure results. As the only 4th generation, fully integrated treatment journey platform, we drive results using complete analytics, on-demand intelligence, and intuitive reporting. There is a reason we are the highest rated in customer satisfaction.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Authorize.Net No 
CallRail No 
CallTrackingMetrics No 
Circle Health No 
Five9 No 
Medsender No 
Salesforce No 
Service Center No 
Stripe No 
Twilio No 
WordPress No 

Integrations

Authorize.Net Yes 
CallRail Yes 
CallTrackingMetrics Yes 
Circle Health Yes 
Five9 Yes 
Medsender Yes 
Salesforce Yes 
Service Center Yes 
Stripe Yes 
Twilio Yes 
WordPress Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

Contact us for custom pricing
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Netsmart Technologies

Founded

1978

Country

United States

Website

www.helper.com

Vendor Details

Company Name

Sunwave Health

Country

United States

Website

www.sunwavehealth.com

Product Features

Mental Health

Appointment Reminders Yes 
Appointment Scheduling Yes 
Assessment & Treatment Plans No 
Billing & Invoicing Yes 
Claims Management Yes 
E-Prescribing Yes 
EDI Yes 
EMR / EHR Yes 
HIPAA Compliant Yes 
Inpatient / Residential No 
Multi-Provider Practice Yes 
Patient Portal No 
Personnel Management No 
Progress Notes Yes 
Single Provider Practice Yes 

Product Features

Electronic Medical Records (EMR)

Appointment Management No 
Charting No 
Compliance Tracking No 
E-Prescribing No 
E/M Coding No 
HIPAA Compliant No 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified No 
ONC-ATCB Certified No 
Patient Portal No 
Self Service Portal No 
Voice Recognition No 

Mental Health

Appointment Reminders Yes 
Appointment Scheduling Yes 
Assessment & Treatment Plans Yes 
Billing & Invoicing Yes 
Claims Management Yes 
E-Prescribing Yes 
EDI Yes 
EMR / EHR Yes 
HIPAA Compliant Yes 
Inpatient / Residential Yes 
Multi-Provider Practice Yes 
Patient Portal Yes 
Personnel Management Yes 
Progress Notes Yes 
Single Provider Practice No 

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