Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.

Description

We create tailored navigation applications that offer real-time assistance and can be seamlessly integrated with your web and mobile applications, enabling users to easily navigate to their desired locations. Using an indoor map, individuals can effortlessly identify their destination or any nearby service within a building or campus. The underlying navigation engine is both advanced and user-friendly, ensuring effective navigation whether users are looking for directions, determining the quickest path, or planning their route within the premises. By simply entering their starting point and destination, users can efficiently discover the best route to take. Additionally, with the support of cutting-edge hardware, we provide automatic navigation that guides users from their current location to their chosen endpoint, enhancing their overall experience. This comprehensive approach ensures that every user can navigate confidently and conveniently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Abhisi Help Desk Yes 
Chaport Yes 
Chatra Yes 
Collect.chat Yes 
Continually Yes 
Crisp Yes 
Customerly Yes 
Dashly Yes 
Drift Yes 
Facebook Messenger Yes 
Freshdesk Yes 
Help Scout Yes 
HelpCrunch Yes 
HubSpot Customer Platform Yes 
Kayako Yes 
Quriobot Yes 
Zendesk Yes 
Zoho Desk Yes 
tawk.to Yes 

Integrations

Abhisi Help Desk No 
Chaport No 
Chatra No 
Collect.chat No 
Continually No 
Crisp No 
Customerly No 
Dashly No 
Drift No 
Facebook Messenger No 
Freshdesk No 
Help Scout No 
HelpCrunch No 
HubSpot Customer Platform No 
Kayako No 
Quriobot No 
Zendesk No 
Zoho Desk No 
tawk.to No 

Pricing Details

$25 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

HelpShelf

Country

United Kingdom

Website

helpshelf.co

Vendor Details

Company Name

GlobeCo

Founded

2016

Country

India

Website

becomap.com/products/indoor-mapping/

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

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