Average Ratings 1 Rating
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Description
HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.
Description
We create tailored navigation applications that offer real-time assistance and can be seamlessly integrated with your web and mobile applications, enabling users to easily navigate to their desired locations. Using an indoor map, individuals can effortlessly identify their destination or any nearby service within a building or campus. The underlying navigation engine is both advanced and user-friendly, ensuring effective navigation whether users are looking for directions, determining the quickest path, or planning their route within the premises. By simply entering their starting point and destination, users can efficiently discover the best route to take. Additionally, with the support of cutting-edge hardware, we provide automatic navigation that guides users from their current location to their chosen endpoint, enhancing their overall experience. This comprehensive approach ensures that every user can navigate confidently and conveniently.
API Access
Has API
No
API Access
Has API
No
Integrations
Abhisi Help Desk
Yes
Chaport
Yes
Chatra
Yes
Collect.chat
Yes
Continually
Yes
Crisp
Yes
Customerly
Yes
Dashly
Yes
Drift
Yes
Facebook Messenger
Yes
Integrations
Abhisi Help Desk
No
Chaport
No
Chatra
No
Collect.chat
No
Continually
No
Crisp
No
Customerly
No
Dashly
No
Drift
No
Facebook Messenger
No
Pricing Details
$25 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HelpShelf
Country
United Kingdom
Website
helpshelf.co
Vendor Details
Company Name
GlobeCo
Founded
2016
Country
India
Website
becomap.com/products/indoor-mapping/
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No