Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.

Description

Our mobile application builder empowers both technical and non-technical users to create high-quality enterprise-grade applications with Barcode, RFID, and NFC capabilities in just a matter of minutes. TracerPlus effectively reconciles the differences between bespoke and pre-packaged mobile software, enabling companies to develop and launch custom mobile applications at a significantly lower cost compared to traditional off-the-shelf solutions. Once you create your TracerPlus applications, they can be seamlessly deployed across various platforms, including iOS, Android, Windows PCs, and Windows Mobile/CE handheld devices. Additionally, TracerPlus offers a trial version of its mobile application builder, allowing users of all skill levels to rapidly develop advanced mobile apps. The TracerPlus Solution Center further enhances this experience by providing an extensive online library of customizable mobile applications that are also available for free trials, ensuring that businesses can quickly find solutions tailored to their needs. With TracerPlus, both small businesses and large enterprises can take advantage of a streamlined development process without the financial burden of expensive software.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Abhisi Help Desk Yes 
Chaport Yes 
Chatra Yes 
Collect.chat Yes 
Continually Yes 
Crisp Yes 
Customerly Yes 
Drift Yes 
Facebook Messenger Yes 
Freshchat Yes 
Gorgias Yes 
Help Scout Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Kayako Yes 
Quriobot Yes 
Zendesk Yes 
tawk.to Yes 

Integrations

Abhisi Help Desk No 
Chaport No 
Chatra No 
Collect.chat No 
Continually No 
Crisp No 
Customerly No 
Drift No 
Facebook Messenger No 
Freshchat No 
Gorgias No 
Help Scout No 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
Kayako No 
Quriobot No 
Zendesk No 
tawk.to No 

Pricing Details

$25 per month
Free Trial No 
Free Version No 

Pricing Details

$164.99 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

HelpShelf

Country

United Kingdom

Website

helpshelf.co

Vendor Details

Company Name

Portable Technology Solutions

Website

www.tracerplus.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Barcoding

Barcode Generation No 
Barcode Scanning Yes 
Custom Labels No 
Inventory Management Yes 
Label Templates No 
RFID No 
Receiving Labels No 
Serial Number Tracking No 
Shipping Labels No 

Alternatives

Alternatives

Shelf Reviews

Shelf

Shelf.io
RSi Analytics Platforms Reviews

RSi Analytics Platforms

Retail Solutions
ShelfSync Reviews

ShelfSync

HelloHorizon