Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.
Description
Our mobile application builder empowers both technical and non-technical users to create high-quality enterprise-grade applications with Barcode, RFID, and NFC capabilities in just a matter of minutes. TracerPlus effectively reconciles the differences between bespoke and pre-packaged mobile software, enabling companies to develop and launch custom mobile applications at a significantly lower cost compared to traditional off-the-shelf solutions. Once you create your TracerPlus applications, they can be seamlessly deployed across various platforms, including iOS, Android, Windows PCs, and Windows Mobile/CE handheld devices. Additionally, TracerPlus offers a trial version of its mobile application builder, allowing users of all skill levels to rapidly develop advanced mobile apps. The TracerPlus Solution Center further enhances this experience by providing an extensive online library of customizable mobile applications that are also available for free trials, ensuring that businesses can quickly find solutions tailored to their needs. With TracerPlus, both small businesses and large enterprises can take advantage of a streamlined development process without the financial burden of expensive software.
API Access
Has API
No
API Access
Has API
No
Integrations
Abhisi Help Desk
Yes
Chaport
Yes
Chatra
Yes
Collect.chat
Yes
Continually
Yes
Crisp
Yes
Customerly
Yes
Drift
Yes
Facebook Messenger
Yes
Freshchat
Yes
Integrations
Abhisi Help Desk
No
Chaport
No
Chatra
No
Collect.chat
No
Continually
No
Crisp
No
Customerly
No
Drift
No
Facebook Messenger
No
Freshchat
No
Pricing Details
$25 per month
Free Trial
No
Free Version
No
Pricing Details
$164.99 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
HelpShelf
Country
United Kingdom
Website
helpshelf.co
Vendor Details
Company Name
Portable Technology Solutions
Website
www.tracerplus.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No