Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.
Description
Kiosks can be used to provide self-service solutions and have proven to be a valuable tool for any industry. There are many types of kiosks available today that allow people to perform services that were previously performed manually. Businesses can use off-the-shelf smartphones and tablets as kiosks in high-foot-traffic areas to increase conversion and sales. Converting off-the-shelf devices into kiosks saves businesses money on infrastructure. SureLock is a leading industry tool that locks devices into kiosk mode. SureLock can be used as a standalone license. However, SureMDM, the 42Gears solution for managing devices, allows you to access SureLock. Kiosk solutions lock down devices to kiosk mode, giving businesses greater control over their apps. This kiosk lockdown software allows them to restrict user access to specific apps or content and configure business apps.
API Access
Has API
No
API Access
Has API
No
Integrations
Chaport
Yes
Chatra
Yes
Collect.chat
Yes
Continually
Yes
Crisp
Yes
Customerly
Yes
Facebook Messenger
Yes
Freshchat
Yes
Freshdesk
Yes
Gorgias
Yes
Integrations
Chaport
No
Chatra
No
Collect.chat
No
Continually
No
Crisp
No
Customerly
No
Facebook Messenger
No
Freshchat
No
Freshdesk
No
Gorgias
No
Pricing Details
$25 per month
Free Trial
No
Free Version
No
Pricing Details
$1.99 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HelpShelf
Country
United Kingdom
Website
helpshelf.co
Vendor Details
Company Name
42Gears Mobility Systems
Founded
2009
Country
India
Website
www.42gears.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Kiosk
Activity Reservations
Yes
Digital Signature
No
License Management
No
Onsite Printing
Yes
Remote Access
Yes
Secure Browsing
Yes
Ticket / Order Fulfillment
Yes
Touch Screen
Yes
Usage Reporting
Yes
Virtual Keyboard
No
Wireless Internet Access
Yes