Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.

Description

Kiosks can be used to provide self-service solutions and have proven to be a valuable tool for any industry. There are many types of kiosks available today that allow people to perform services that were previously performed manually. Businesses can use off-the-shelf smartphones and tablets as kiosks in high-foot-traffic areas to increase conversion and sales. Converting off-the-shelf devices into kiosks saves businesses money on infrastructure. SureLock is a leading industry tool that locks devices into kiosk mode. SureLock can be used as a standalone license. However, SureMDM, the 42Gears solution for managing devices, allows you to access SureLock. Kiosk solutions lock down devices to kiosk mode, giving businesses greater control over their apps. This kiosk lockdown software allows them to restrict user access to specific apps or content and configure business apps.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Chaport Yes 
Chatra Yes 
Collect.chat Yes 
Continually Yes 
Crisp Yes 
Customerly Yes 
Facebook Messenger Yes 
Freshchat Yes 
Freshdesk Yes 
Gorgias Yes 
Help Scout Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Kayako Yes 
Quriobot Yes 
Wix Answers Yes 
Zoho Desk Yes 
tawk.to Yes 

Integrations

Chaport No 
Chatra No 
Collect.chat No 
Continually No 
Crisp No 
Customerly No 
Facebook Messenger No 
Freshchat No 
Freshdesk No 
Gorgias No 
Help Scout No 
HubSpot CRM No 
HubSpot Customer Platform No 
Kayako No 
Quriobot No 
Wix Answers No 
Zoho Desk No 
tawk.to No 

Pricing Details

$25 per month
Free Trial No 
Free Version No 

Pricing Details

$1.99 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

HelpShelf

Country

United Kingdom

Website

helpshelf.co

Vendor Details

Company Name

42Gears Mobility Systems

Founded

2009

Country

India

Website

www.42gears.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Kiosk

Activity Reservations Yes 
Digital Signature No 
License Management No 
Onsite Printing Yes 
Remote Access Yes 
Secure Browsing Yes 
Ticket / Order Fulfillment Yes 
Touch Screen Yes 
Usage Reporting Yes 
Virtual Keyboard No 
Wireless Internet Access Yes 

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