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design
support

Average Ratings 0 Ratings

Total
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features
design
support

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Description

HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.

Description

Gain real-time insights into shelf monitoring for your ideal retail environment with ShelfWatch. This innovative tool effectively understands the merchandising conditions of SKUs, delivering actionable insights that foster a continuous improvement cycle, assisting consumer packaged goods (CPG) companies in achieving their perfect store goals. Utilizing advanced Image Recognition technology, it enhances sales force efficiency, provides valuable shelf condition insights, and promotes additional sales growth. ShelfWatch offers a comprehensive overview of store execution by tracking various customizable KPIs to meet your specific needs. The mobile application features image capture capabilities that analyze product placement and visibility on shelves, incorporating advanced functions such as blur detection and ensuring proper alignment with eye-level standards. Moreover, it allows for image capture in areas without internet connectivity, with the ability to upload once a connection is restored. Additionally, ShelfWatch seamlessly connects with a variety of Sales Force Automation (SFA) and Distribution Management System (DMS) applications, making it a versatile tool for retailers. With its robust functionalities, ShelfWatch empowers retailers to enhance their merchandising strategies effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Abhisi Help Desk Yes 
Chaport Yes 
Chatra Yes 
Continually Yes 
Crisp Yes 
Dashly Yes 
Freshchat Yes 
Freshdesk Yes 
Gist Yes 
Gorgias Yes 
Help Scout Yes 
HelpCrunch Yes 
HubSpot CRM Yes 
Kayako Yes 
Microsoft Power BI No 
Quriobot Yes 
Wix Answers Yes 
Zendesk Yes 
Zoho Desk Yes 
tawk.to Yes 

Integrations

Abhisi Help Desk No 
Chaport No 
Chatra No 
Continually No 
Crisp No 
Dashly No 
Freshchat No 
Freshdesk No 
Gist No 
Gorgias No 
Help Scout No 
HelpCrunch No 
HubSpot CRM No 
Kayako No 
Microsoft Power BI Yes 
Quriobot No 
Wix Answers No 
Zendesk No 
Zoho Desk No 
tawk.to No 

Pricing Details

$25 per month
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HelpShelf

Country

United Kingdom

Website

helpshelf.co

Vendor Details

Company Name

ParallelDots

Country

United States

Website

www.paralleldots.com/shelfwatch

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Computer Vision

Blob Detection & Analysis No 
Building Tools No 
Image Processing No 
Multiple Image Type Support No 
Reporting / Analytics Integration No 
Smart Camera Integration No 

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No 

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