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Description
HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.
Description
Our comprehensive HR Staff Management Solution, paired with Cloud Document Storage, has been dedicated to enhancing the efficiency of both Management and the Human Resources Admin Department since 2007. We possess deep insights into HR processes and are passionate about simplifying them for our clients, offering customized solutions tailored to their specific needs, particularly for those who have found off-the-shelf products lacking. By placing a strong emphasis on customer satisfaction, we actively listen to our clients and continuously evolve our offerings, ensuring our product remains a dynamic work in progress that introduces new features to benefit both our client base and the industry as a whole. Upon installation, we provide personalized training and ensure that support is readily accessible with just a click, making it easy for users to get assistance whenever needed. To understand the importance of a dedicated HR solution, we encourage you to explore our 'Why' page, which outlines the many advantages we offer, including a comprehensive Staff Database, up-to-date Contact Information, secure Bank Details, Career Path tracking, Leave calculation templates, Staff Consultations, Performance Appraisals, Disciplinary templates, Staff Training resources, Asset Register management, Organogram creation, informative Trends analysis, Demographics insights, Employment Equity reporting, and support for Multiple Stores/Outlets. Additionally, our commitment to adaptability and growth ensures that we are always aligned with the evolving demands of the HR landscape.
API Access
Has API
API Access
Has API
Integrations
Abhisi Help Desk
Chaport
Chatra
Collect.chat
Continually
Crisp
Customerly
Dashly
Drift
Facebook Messenger
Integrations
Abhisi Help Desk
Chaport
Chatra
Collect.chat
Continually
Crisp
Customerly
Dashly
Drift
Facebook Messenger
Pricing Details
$25 per month
Free Trial
Free Version
Pricing Details
$30 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HelpShelf
Country
United Kingdom
Website
helpshelf.co
Vendor Details
Company Name
LabourSoft
Founded
2007
Country
South Africa
Website
www.laboursoft.co.za
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
