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Description

Help Lightning is a software-as-a-service (SaaS), company that specializes in remote visual assistance. We offer next-generation video collaboration services that allow experts from a company to collaborate virtually with anyone in need, anywhere in the world. Our cloud-based solution uses augmented reality features such as merging two video streams and 3D annotation to improve real time communications and solve difficult problems. Help Lightning is used to install, inspect, train, service, and repair complex equipment and products. Customers can see immediate performance improvements with Help Lightning including an increase of first-time fix rates and fewer truck rolls. There is also increased workforce capacity and customer satisfaction. Service revenue and margins are also improved. Contact us for more information today.

Description

Vuforia stands out as a robust and scalable augmented reality platform tailored for enterprises. Our extensive suite of solutions is designed to match the specific AR technology requirements of each client, ensuring that we meet diverse business needs effectively. With the quickest, simplest, and most sophisticated AR content creation tools, Vuforia equips industrial enterprises to tackle workforce challenges while achieving their business objectives. The applications of Vuforia's augmented reality solutions are vast, and determining the starting point hinges on identifying opportunities that promise the quickest and most significant return on investment. Certain use cases are particularly notable, as they offer straightforward adoption, evident returns, and substantial benefits, alongside a clear path for scaling operations. By leveraging industrial AR, companies can enhance workforce productivity, boost efficiency, and elevate customer satisfaction through real-time, step-by-step guidance. As analytics and automation revolutionize manufacturing practices, AR is also reshaping human-centric processes, facilitating faster skill acquisition, and providing empowering support for workers. In this way, Vuforia not only meets current needs but also sets the stage for future advancements in the industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Fuzzy Logic Studio
Genesys Cloud CX
IFS Field Service Management
PlugXR
Salesforce
SparkLearn

Integrations

Fuzzy Logic Studio
Genesys Cloud CX
IFS Field Service Management
PlugXR
Salesforce
SparkLearn

Pricing Details

$75,000 per year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Help Lightning

Founded

2016

Country

United States

Website

helplightning.com

Vendor Details

Company Name

PTC

Founded

1985

Country

United States

Website

www.ptc.com/en/products/vuforia

Product Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Product Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Work Instructions

Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

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