Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
HelloSend is an omnichannel customer communication platform designed to help businesses manage SMS, MMS, WhatsApp messaging, and voice calls from one unified solution. The platform integrates seamlessly with major CRM systems, allowing sales, support, and marketing teams to communicate with customers without leaving their existing workflows. Organizations can automate outreach campaigns, personalize customer interactions, and manage responses through a centralized inbox that consolidates conversations across multiple channels. SMS marketing capabilities help businesses reach customers with high-visibility messages, while WhatsApp support enables richer communication through media sharing and interactive conversations. The platform’s voice calling functionality allows users to place calls directly from CRM records and maintain detailed communication histories. Automated messaging workflows help reduce manual effort while ensuring timely customer engagement. Real-time analytics provide visibility into campaign performance, delivery rates, and customer response behavior. Additional features such as templates, opt-in and opt-out management, and campaign tools simplify communication management at scale. HelloSend enables businesses to create more efficient and consistent customer experiences across every communication channel.
Description
Payemoji is a Conversational Commerce Service that we cofounded in 2021.
We solve the problem that businesses today struggle to effectively engage their customers e.g. SMS = Fraud; Email = Junk; Voice = Calls Screened; Apps = Download/Muted Notifications.
WhatsApp Business Messaging Apps is our solution to help businesses engage with customers in a personalized, interactive and secure way.
We sell our services to Enterprises based on three main use-cases where we automate any customer journey by integrating IT systems.
• Personalized, interactive and secure notifications: Complementing SMS and Email notifications, i.e. business tick vs. spam & fraud.
• Conversational Sales: Open a dialogue with your customer by opening an email with 98% open rates, 45-60% click through rate and 4X conversion.
• Conversational Support: Support your customers wherever they chat with friends and other customers. No more waiting for a webchat
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
WhatsApp
Yes
Catalyst by Zoho
No
Facebook Messenger
No
GoTo
No
Instagram
No
Microsoft Power Automate
No
Pipedrive
Yes
Salesforce
No
ServiceNow
No
Zapier
No
Integrations
WhatsApp
Yes
Catalyst by Zoho
Yes
Facebook Messenger
Yes
GoTo
Yes
Instagram
Yes
Microsoft Power Automate
Yes
Pipedrive
No
Salesforce
Yes
ServiceNow
Yes
Zapier
Yes
Pricing Details
$75/month
Free Trial
Yes
Free Version
No
Pricing Details
$15 per user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
HelloSend
Founded
2019
Country
United States
Website
hellosend.com
Vendor Details
Company Name
Payemoji
Founded
2021
Country
Ireland
Website
www.payemoji.com
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
Conversational AI
Code-free Development
Yes
Contextual Guidance
No
For Developers
Yes
Intent Recognition
No
Multi-Languages
No
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Mobile Marketing
Channel Attribution
No
Contextual Targeting
No
Coupons
No
Email Marketing
No
Engagement Monitoring
Yes
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
Yes
Text Messaging
Yes
Text-to-Win
Yes
WhatsApp Marketing
API
Yes
Alerts
Yes
Autoresponder
Yes
Bulk Messaging
Yes
Campaign Management
Yes
Contact Management
Yes
Multi-Language Support
Yes
Reporting / Analytics
Yes