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Description
An intuitive and robust platform designed to streamline service routines and efficiently handle orders at your repair shop, allowing you to focus on expanding your business. Build a tailored customer database that tracks all ticket histories and purchases, and keep important notes while sending timely notifications. You can assign tasks to employees, set ticket statuses, and add services and products, ensuring a smooth payment process. Invoices can be printed with ease, and you’ll have a clear overview of all your expenses and income, giving you precise insights into your earnings. All new features and updates are provided at no additional cost, distinguishing us from other applications that impose premium or budget plans filled with limitations. HelloClient stands out with no restrictions on users or tickets, meaning you won't incur extra charges for adding new users; you simply pay based on the number of locations you operate. Your data remains secure and accessible even in the event of overdue payments, as we prioritize robust protection and regular backups, ensuring your information is always safeguarded. Furthermore, this user-friendly platform empowers you to enhance your operational efficiency and drive growth in your repair business.
Description
PC Repair Tracker is a bespoke application designed specifically for overseeing operations in a small computer retail and repair business. Having been actively utilized and continuously improved for more than eight years in our own shop, it has proven to be a reliable solution. Explore our demos to determine if this software aligns with your needs! It supports a variety of payment plugins, including AuthorizeNet for both in-person and online transactions, Sage Payments, BluePay, Stripe, Square, MyVirtualMerchant, and PayPal Payments Pro. Additionally, it features support for vaulted credit cards through platforms like Stripe, Authorize.NET CIM, and PayPal REST. The application accommodates multiple store management, allows for file attachments, includes job timers, and offers block time contracts alongside recurring invoices. With SMS support for services such as BulkSMS, SMSGlobal, Clickatell, Twilio, MyMobileAPI, and Red Oxygen, it ensures that communication with customers is seamless. You can also send email service reminders to your clients, and documents can be electronically signed using an integrated virtual signature pad or a Topaz Signature Pad. The interface is translatable, allowing users to switch from English to their preferred language directly within the application, and it supports UTF-8 characters to enhance global usability. With its comprehensive features, PC Repair Tracker stands out as a versatile tool for computer service providers.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$9 per location per month
Free Trial
No
Free Version
No
Pricing Details
$125 per year
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HelloClient
Founded
2017
Country
United Kingdom
Website
helloclient.io
Vendor Details
Company Name
PC Repair Tracker
Website
pcrepairtracker.com
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
No
Point of Sale (POS)
Yes
Repair Tracking
No
Work Order Management
No
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
Yes
CRM
No
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
No
Point of Sale (POS)
Yes
Repair Tracking
Yes
Work Order Management
Yes
