RepairDesk Description

Founded in 2014, RepairDesk is a company headquartered in the United States that creates software called RepairDesk. RepairDesk offers training via documentation, live online, webinars, and in person sessions. RepairDesk has a free trial. RepairDesk is a type of CRM software, and provides features like barcode scanning, commission management, customer account profiles, discount management, electronic signature, gift card management, loyalty program, Multi-Location, restaurant POS, retail POS, returns management, and eCommerce integration. The RepairDesk software product is SaaS, Windows, Mac, iPhone, and iPad software. Product pricing starts at $99.00/month/user. RepairDesk includes phone support, 24/7 live, and online support. Some competitors to RepairDesk include Orderry, RepairShopr, and RazorSync.

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Pricing

Pricing Starts At:
$99.00/month/user
Pricing Information:
Lite +
1 User Account
75 tickets & invoices per month
Free Trial:
Yes

Integrations

View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
RepairDesk
Year Founded:
2014
Headquarters:
United States
Website:
www.repairdesk.co
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Media

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Product Details

Platforms
SaaS
Windows
Mac
iPhone
iPad
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
24/7 Live Support
Online

RepairDesk Features and Options

Point of Sale Software

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

HVAC Software

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Appointment Reminder Software

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Repair Shop Software

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Jewelry Store Management Software

Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

RepairDesk User Reviews

Write a Review
  • Name: Jesse R.
    Job Title: Owner
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Not just the best software in the industry, but the best people running it!!

    Edited: Jul 05 2023

    Summary: My experience is unbelievable. Usman actually cares about you on a personal level trust me. If you have questions concerns anything they will be answered, and not by an assistant or another employee Usman will be there to answer. I saw a quote from him that every business owner should live by, "Make friends with your customers, period"

    Positive: Everything from the easy-to-use interface to the wealth of knowledge that is provided by RepairDesk even without the software subscription they tell you exactly how to make a successful business.

    Negative: I guess the only downside is well I cant think of one.

    Read More...
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