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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Achieve and maintain product market fit with Sift, which allows you to gather insights on your features, concepts, and unresolved customer issues directly within your application. Gain extensive feedback efficiently by segmenting your users and initiating in-app prompts tailored to their identities and activities. This approach provides a thorough understanding of user experiences and their interactions with your product. Monitor how customers engage with your offerings and the responses they provide throughout their journey. Currently, Sift operates on an invite-only basis, so be sure to register for an invitation. Discover the essential features users desire and assess their satisfaction across your entire product suite. We will pinpoint significant opportunities, ranging from upcoming features to overlooked challenges, ensuring that your customer’s needs align with your priorities. Request feedback seamlessly within your application by setting up triggers, allowing us to pose questions in the appropriate context. Additionally, we will help you make this feedback quantifiable and actionable. By doing so, you can refine your product based on concrete user insights.

Description

Survicate is a Customer Feedback Platform built to help teams collect, analyze, and act on customer feedback. Run targeted surveys on your website, in-product, in mobile apps, and via email, triggered by user behavior and synced with your CRM, helpdesk, or product analytics stack. Bring in feedback from 15+ sources such as support tickets, call transcripts, and App Store reviews, and let Research Hub, our AI research repository, analyze it automatically. Ask AI Research Assistant anything and get answers grounded in real customer responses. Survicate MCP lets you use your feedback inside Claude, ChatGPT, or Cursor: check results, read research summaries, start Research Hub projects, and build surveys without leaving the chat. Turn insights into action with 45+ native integrations, including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack. Trusted by product managers, researchers, and CX teams who rely on feedback to guide their decisions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AccessOwl No 
ActiveCampaign No 
Adobe Marketo Engage No 
Authsignal Yes 
Campaign Monitor No 
Customer.io No 
Gong No 
Google Cloud BigQuery No 
Google Meet No 
HubSpot Marketing Hub No 
Integry No 
Kit No 
Mixpanel No 
Pipedrive No 
Salesforce Marketing Cloud Account Engagement No 
Woopra No 
Zapier No 
Zendesk No 
Zoho Campaigns No 
iPresso No 

Integrations

AccessOwl Yes 
ActiveCampaign Yes 
Adobe Marketo Engage Yes 
Authsignal No 
Campaign Monitor Yes 
Customer.io Yes 
Gong Yes 
Google Cloud BigQuery Yes 
Google Meet Yes 
HubSpot Marketing Hub Yes 
Integry Yes 
Kit Yes 
Mixpanel Yes 
Pipedrive Yes 
Salesforce Marketing Cloud Account Engagement Yes 
Woopra Yes 
Zapier Yes 
Zendesk Yes 
Zoho Campaigns Yes 
iPresso Yes 

Pricing Details

$30 per user per month
Free Trial No 
Free Version No 

Pricing Details

$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:

Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Sift

Founded

2018

Country

United States

Website

hellosift.com

Vendor Details

Company Name

Survicate

Founded

2013

Country

Poland

Website

survicate.com

Product Features

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics Yes 
Bug Reports Yes 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture Yes 
Surveys Yes 
User Testing Tools Yes 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video No 

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