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Average Ratings 1 Rating
Description
Hello Customer is an end-to-end customer feedback management platform. It allows you to collect, analyse, and respond to customer feedback in real time. You can create customer satisfaction surveys using NPS, CSAT, CES or CES. Our AI engine ISAAC allows you to instantly see where your product is doing well and where it needs improvement.
Description
ISAAC offers advanced in-cab technology that goes far beyond basic electronic logging devices (ELDs), providing comprehensive solutions for trucking fleets. We collaborate with fleets to simplify truck drivers' lives and ensure continuous operation. Our reliable and open platform enables fleets to integrate all their business apps into a single device, enhancing operational efficiency. In-cab real-time coaching supports eco-driving for significant fuel savings and safer driving practices, while cutting-edge artificial intelligence (AI) technology enables data-driven decision-making. As the market leader in Canada, ISAAC’s presence is rapidly expanding among top-performing trucking fleets in the United States. This growth is fueled by our commitment to providing solutions that increase efficiency and reduce costs for fleets of all sizes. ISAAC is also a proud member of the Allied Committee for the Trucking Industry (ACT 1), a select group of industry suppliers focused on driving improvement across the sector. Fleets that partner with ISAAC consistently achieve greater success, optimizing both their operations and performance. Visit ISAAC’s website to explore how our technology can streamline your fleet management and improve your bottom line.
API Access
Has API
API Access
Has API
Integrations
Freshdesk
Hotjar
LoadMaster
Microsoft Dynamics 365
Rose Rocket
Salesforce
SurveyMonkey
TransPlus
TruckMate
Typeform
Integrations
Freshdesk
Hotjar
LoadMaster
Microsoft Dynamics 365
Rose Rocket
Salesforce
SurveyMonkey
TransPlus
TruckMate
Typeform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Insider Metrics
Founded
2015
Country
Belgium
Website
www.hellocustomer.com/en/
Vendor Details
Company Name
ISAAC Instruments
Founded
1999
Country
Canada
Website
www.isaacinstruments.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Product Features
Fleet Management
Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management
Trucking
Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking