Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Hello Customer is an end-to-end customer feedback management platform. It allows you to collect, analyse, and respond to customer feedback in real time. You can create customer satisfaction surveys using NPS, CSAT, CES or CES. Our AI engine ISAAC allows you to instantly see where your product is doing well and where it needs improvement.

Description

ISAAC offers advanced in-cab technology that goes far beyond basic electronic logging devices (ELDs), providing comprehensive solutions for trucking fleets. We collaborate with fleets to simplify truck drivers' lives and ensure continuous operation. Our reliable and open platform enables fleets to integrate all their business apps into a single device, enhancing operational efficiency. In-cab real-time coaching supports eco-driving for significant fuel savings and safer driving practices, while cutting-edge artificial intelligence (AI) technology enables data-driven decision-making. As the market leader in Canada, ISAAC’s presence is rapidly expanding among top-performing trucking fleets in the United States. This growth is fueled by our commitment to providing solutions that increase efficiency and reduce costs for fleets of all sizes. ISAAC is also a proud member of the Allied Committee for the Trucking Industry (ACT 1), a select group of industry suppliers focused on driving improvement across the sector. Fleets that partner with ISAAC consistently achieve greater success, optimizing both their operations and performance. Visit ISAAC’s website to explore how our technology can streamline your fleet management and improve your bottom line.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Freshdesk
Hotjar
LoadMaster
Microsoft Dynamics 365
Rose Rocket
Salesforce
SurveyMonkey
TransPlus
TruckMate
Typeform
Usabilla
Zendesk

Integrations

Freshdesk
Hotjar
LoadMaster
Microsoft Dynamics 365
Rose Rocket
Salesforce
SurveyMonkey
TransPlus
TruckMate
Typeform
Usabilla
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Insider Metrics

Founded

2015

Country

Belgium

Website

www.hellocustomer.com/en/

Vendor Details

Company Name

ISAAC Instruments

Founded

1999

Country

Canada

Website

www.isaacinstruments.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Features

Fleet Management

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management

Trucking

Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking

Alternatives

Alternatives

Delighted Reviews

Delighted

Qualtrics
Emotics Reviews

Emotics

Adoreboard