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Description
Engage with customizable channels designed to enhance your overall experience. Regardless of the channel selected, sophisticated knowledge integration ensures you can easily access information, fostering both productivity and job fulfillment. Today's employees anticipate the ability to utilize contemporary tools to perform their tasks from any location, at any time, and on any device. With BMC Helix Digital Workplace, users can navigate various channels to seek information, request services, and address issues. The cognitive virtual agent, fully integrated and supportive, provides a tailored and insightful experience for end-users. Additionally, BMC Helix Virtual Agent comprehends inquiries in the natural language you prefer, making interactions even more intuitive. This level of understanding significantly streamlines workflows and enhances the overall efficiency of the workplace.
Description
Helix proactively detects and resolves Windows issues before they can disrupt your backups, offering reduced management requirements while enhancing resilience. IT departments often face the burden of constant monitoring, identifying, and addressing issues that threaten backup integrity, which can hinder progress on other important initiatives. Unitrends Helix is designed to alleviate these challenges by acting as an additional set of eyes and ears for IT teams. With no management overhead, it simply needs to be deployed to start automatically monitoring for potential problems. It ensures that appliances are kept current and addresses complications arising from VSS services and third-party VSS providers that could jeopardize backups. Helix is built to adapt swiftly, learning to handle more use cases and common troubleshooting scenarios thanks to Unitrends' extensive experience over the past 30 years. Furthermore, Helix operates as a SaaS solution, seamlessly communicating with both on-premises and cloud environments safeguarded by Unitrends backup appliances, ultimately providing a comprehensive safety net for data protection. As technology evolves, Helix will continue to improve, ensuring that your backup processes remain resilient and efficient.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
BMC Helix Enterprise Service Management
BMC Helix Operations Management
BMC HelixGPT
Microsoft 365
Microsoft Azure
Microsoft Hyper-V
Microsoft Office 2021
Swish.ai
VMware Cloud
Integrations
Amazon Web Services (AWS)
BMC Helix Enterprise Service Management
BMC Helix Operations Management
BMC HelixGPT
Microsoft 365
Microsoft Azure
Microsoft Hyper-V
Microsoft Office 2021
Swish.ai
VMware Cloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BMC Software
Founded
1980
Country
United States
Website
www.bmc.com/it-solutions/bmc-helix-digital-workplace.html
Vendor Details
Company Name
Unitrends
Country
United States
Website
www.unitrends.com/products/unitrends-helix
Product Features
Digital Workplace
Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management
Product Features
Data Center Backup
Continuous Data Protection
Deduplication
Encryption
File Archival
File Compression
Platform Agnostic
Regular Snapshots
Reporting / Analytics
