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Description
Engage with customizable channels designed to enhance your overall experience. Regardless of the channel selected, sophisticated knowledge integration ensures you can easily access information, fostering both productivity and job fulfillment. Today's employees anticipate the ability to utilize contemporary tools to perform their tasks from any location, at any time, and on any device. With BMC Helix Digital Workplace, users can navigate various channels to seek information, request services, and address issues. The cognitive virtual agent, fully integrated and supportive, provides a tailored and insightful experience for end-users. Additionally, BMC Helix Virtual Agent comprehends inquiries in the natural language you prefer, making interactions even more intuitive. This level of understanding significantly streamlines workflows and enhances the overall efficiency of the workplace.
Description
The landscape of work is evolving at an unprecedented pace, bringing along new expectations from users. Our Workplace and Infrastructure Support Services are designed to ensure that your modern work environment and the essential devices function seamlessly for your organization. By leveraging cutting-edge technologies such as cognitive intelligence, automation, and analytics, Stefanini is poised to revolutionize your digital workplace while significantly enhancing user experience. As the dynamics of technology reshape the workplace, are you prepared to adapt? Managed workplace service providers often claim to enhance service quality and boost productivity, but at Stefanini, we offer so much more. Our extensive and tailored solutions present fresh avenues for increasing user satisfaction, productivity, and innovation. With our workplace solutions in place, success in the new digital age is within your reach. Stefanini not only achieves cost reductions and operational efficiency but also elevates customer service, focusing on the synergy of people, processes, and technology. Additionally, we aim to strengthen your IT infrastructure for a more efficient present while ensuring it remains agile enough to meet future demands. In this rapidly changing environment, staying ahead is crucial.
API Access
Has API
API Access
Has API
Integrations
BMC Helix Enterprise Service Management
BMC Helix Operations Management
BMC HelixGPT
Microsoft 365
Microsoft Azure
Microsoft Exchange
Microsoft SharePoint
Swish.ai
Integrations
BMC Helix Enterprise Service Management
BMC Helix Operations Management
BMC HelixGPT
Microsoft 365
Microsoft Azure
Microsoft Exchange
Microsoft SharePoint
Swish.ai
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BMC Software
Founded
1980
Country
United States
Website
www.bmc.com/it-solutions/bmc-helix-digital-workplace.html
Vendor Details
Company Name
Stefanini
Country
Brazil
Website
stefanini.com/en/solutions/workplace-and-infrastructure
Product Features
Digital Workplace
Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management
Product Features
Digital Workplace
Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management